Chukwu Perpetua

Human Resources professional with over 5 years of progressive experience in HR management, administration, and employee relations across corporate, consultancy, and educational sectors. Currently serving as HR Manager at Nkiruka/Iruka Industries Ltd, overseeing 350+ staff in workforce planning, recruitment, payroll, welfare, and compliance. Skilled in developing HR policies, managing staff welfare and leave systems, and fostering positive employee–management relations.

Passionate about building efficient HR systems that support organizational growth and staff well-being.

HR. Manager - Nkiruka/Iruka Ind. Ltd

(2024-08)

• Manage HR operations for 350+ employees across production, sales, and administration
• Lead workforce planning by determining staffing needs, monitoring attendance, and managing daily shift allocations.
• Recruit, interview, and onboard new staff while maintaining up-to-date HR records and personnel files.
• Design and implement HR policies, ensuring compliance with labor laws and organizational standards.
• Administer payroll processing, salary sheet uploads, and benefits management.
• Plan, coordinate, and manage staff leave schedules to ensure continuous workflow.
• Oversee staff welfare programs, addressing employee needs and promoting a supportive work environment.
• Mediate disputes, enforce discipline, and strengthen employee–management relations.
• Organize training and development initiatives to enhance staff capacity and productivity.
• Advise management on workforce trends and HR strategies to support business goals.

HR Officer - Sales Force Consulting

(2023-01 - 2024-12)

• Supported end-to-end recruitment for client organizations, including job postings, CV screening, interviews, and onboarding.
• Assisted in HR consulting projects covering employee relations, organizational restructuring, and performance management.
• Coordinated staff training sessions and development programs for client companies.
• Maintained HR databases, prepared reports, and handled client correspondence.
• Provided administrative support and liaised with clients on HR and business solutions.

Human Resources Assistant - JIO Transglobal Services Ltd.

(2020-01 - 2022-12)

• Led the recruitment process for various roles, from drafting job descriptions to conducting interviews and selecting final candidates.
• Played a key role in implementing and enforcing new policies, ensuring all employees were informed.
• Organized training sessions to enhance employee skills and knowledge, contributing to overall productivity.
• Contributed to Designing and implementing performance appraisal systems, leading to improved employee performance and accountability.
• Ensured unbiased resolution of conflict among employees, fostering a harmonious work environment.

Admin Assistant - JIO Transglobal Services Ltd.

(2019-01 - 2020-12)

• Played a vital role in the recruitment process by managing job postings, coordinating virtual interviews, and assisting with candidate selection. Ensured that the recruitment process was streamlined and efficient, supporting the hiring of high-quality candidates.
• Facilitated the onboarding process for new hires, including preparing digital onboarding materials, conducting virtual orientation sessions, and ensuring that all necessary documentation was completed accurately and on time
• Managed and updated digital employee records, ensuring data accuracy for payroll processing. Maintained strict confidentiality and adhered to data protection protocols while handling sensitive information.
• Served as the primary point of contact for company communications, drafting and sending out emails and updates to employees. Ensured that all team members were kept informed about company policies, upcoming projects, and important deadlines.
• Assisted the HR manager in establishing new company policies by distributing policy documents, clarifying procedures and providing follow-up support to ensure compliance.
• Assisted in HR initiatives such as virtual employee engagement programs, online training sessions, and performance review processes.

Customer Care Representative - New Way Consultancy

(2018-01 - 2019-12)

• Provided exceptional customer service, addressing client inquiries and resolving complaints efficiently, contributing to increase in customer retention.
• Worked to address all customer concerns in a timely and effective manner.
• Handled large volume of calls on a day-to-day basis with a sense of calm and a good work ethic.
• Developed successful ways of promoting services for customers satisfaction.
• Systematically gathered customer feedback on service quality and communicated insights to the HR department, aiding in employee performance assessments and service improvements.
• Researched and maintained up-to-date knowledge of services.
• Carry out any other assigned responsibilities that promote the company.

NIMET Weather Observer (IT). - Akanu Ibiam International Airport Enugu.

(2016-03 - 2016-09)

• Participated in observing the weather and environment, collection of weather and environmental data
• Involved in the computing, analyzing, and interpreting of data, using statistical weather measuring instruments.
• Also prepared hourly reports of the weather and environment for better decision-making.

MSc - Environmental Management - Nnamdi Azikiwe University (2021-01 - 2024-12)

Bachelor's - Geography and Meteorology - Enugu State University of Science and Technology (2013-01 - 2017-12)

WAEC - Federal Government Girl's College Ibusa Delta State (2003-01 - 2009-12)

First School Leaving - Ideal Minds Foundation School Awada Obosi (1997-01 - 2003-12)