Chukwusom Ezenwanne
Quality Assurance Intern/Assistant
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About
To give in my possible best through innovation, concise persistence, tenacity, and hard work in line with the organization's standards and policies, thereby collaborating with existing staff, facilities, teams, and individuals towards achieving organizational objectives while providing solutions to challenges through continuous learning and skill development.
Experience
Quality Assurance Intern/Assistant - CHAZMAX Pharmaceuticals - Obosi, Anambra State
(2021-04 - 2021-09)
- Assisted the Quality Assurance Head in monitoring routine drug production processes.
- Supported documentation and quality compliance procedures.
Waitress Assistant - Stonehills Signature Hotel Limited - Awka, Anambra State
(2022-01 - 2022-12)
- Assisted in serving guests during breakfast, lunch, and dinner shifts.
- Maintained cleanliness and proper dining arrangements.
Customer Support Representative - Eastern Crown Hospitality Services - Onitsha, Anambra State
(2023-06 - 2024-02)
- Responded to customer inquiries through phone calls, emails, and social media platforms.
- Resolved customer complaints and ensured customer satisfaction.
Customer Service Representative - Crystal Peak Hotels & Suites - Ondo State
(2024-06 - 2025-02)
- Attended to customer inquiries and resolved complaints professionally.
- Assisted guests with bookings, check-ins, and service requests.
Admin Assistant/Receptionist - Mor Joke Suites and Conference Centre - Ondo State
(2025-04 - 2026-05)
- Assisted the Administrative/Receptionist (Front Desk Officer) Manager in logistics, procurement, and hospitality administration.
- Coordinated office activities and maintained administrative records.
- Welcomed visitors and attended to guests professionally.
- Answered phone calls, responded to inquiries, and directed clients appropriately.
- Managed bookings, appointments, and front desk operations.
- Maintained proper filing, documentation, and customer records.
- Supported customer relations and hospitality operations.
Education
B.Sc. - Chukwuemeka Odumegwu Ojukwu University (2023)
Senior Secondary School Certificate (SSCE/WASSCE/NECO) - Anglican Girls Grammar School (2018)
