Chung X

SYSTEMS SUPPORT PROFESSIONAL

Detail-oriented support professional with a B.Sc. in Economics and over five years’ experience in computer-based financial record keeping, cash handling, reconciliation, and reporting. Strong hands-on exposure to digital systems, networked environments, and IT-supported operations, including high-pressure institutional settings. Reliable, accurate, and adaptable; seeking a role in an organization where I can contribute to efficient service delivery.

COMPUTER SYSTEMS & IT SUPPORT PROFESSIONAL

Practical IT support and systems operations professional with hands-on experience in university digital centers, computer maintenance, networked environments, and institutional online systems. Proven ability to support high-pressure digital operations including online exams, system maintenance, and overnight technical support. Reliable, adaptable, and quick to learn new technologies

Organized and reliable professional with over five years’ experience in operations management, staff supervision, coordination and record keeping across business and academic environments. Strong background in coordination, documentation, and use of digital tools. Seeking an administrative or operations role in an organization where I can contribute to efficient service delivery.

Business Owner/Operations Supervisor (BetKing Agent & Retail Shop)

Self-Employed, Kogi State 2019 – 2024

• Managed day-to-day operations of a retail outlet, ensuring smooth service delivery and adherence to company procedures.
• Supervised and coordinated the activities of employees, including duty scheduling and task assignment.
• Maintained accurate records of daily transactions, reports, and basic inventory.
• Handled customer inquiries, issue resolution, and maintained positive client relationships.
• Coordinated cash handling, end-of-day reconciliation, and reporting.
• Trained new staff on operational procedures, customer service standards, and workplace discipline.

Academic Operations Coordinator (Director of Studies) & Economics Teacher

Bagana Community Secondary School, Bagana, Kogi State (2019 – 2021)

• Supported planning, organization, and implementation of school-wide programs.
• Supervised teaching staff monitored lesson delivery and ensured compliance with academic standards.
• Prepared and managed academic schedules, timetable and assessment calendars.
• Provided structured support to students through remedial and one-on-one sessions.
• Communicated progress reports to school management.
• Promoted discipline, teamwork to ensure smooth operations.

Business Studies & Commerce Teacher

Seat of Wisdom Academy, Akwanga, Nasarawa State (February 2024 – Present)

• Plan and coordinate lesson schedules, assessments, and extra instructional sessions.
• Maintain accurate academic records, reports, and performance data.
• Uses digital tools (MS Office, Google Classroom) for documentation and communication.
• Work collaboratively with colleagues to improve academic and administrative processes

TECHNICAL SKILLS

• Computer Systems Operation & Support
• Basic Networking & Troubleshooting
• Hardware Setup & Preventive Maintenance
• Digital Platforms & Online Systems Support
• MS Excel, Word & Office Applications
• File Management & Data Security

System Monitoring & Uptime Support

• B.Sc. Economics (2014)

Kogi State University (Now “Prince Abubakar Audu University”), Anyigba