Cinderella Ugo

Results-driven Accounting graduate with hands-on experience in financial services, cash handling, sales, and customer relationship management. Proven track record as a POS operator, sales representative, and loan/wealth management executive, with strong expertise in transaction processing, client onboarding, and financial product promotion. Adept at resolving customer complaints, maintaining accurate financial records, and working in fast-paced environments.

A proactive team player with excellent communication and problem-solving skills, committed to delivering value and contributing to organizational growth.

Sales & Wealth Management Executive / Loan Officer at ROSABON FINANCIAL SERVICES, MAKURDI (2024-01 – Present)

• Market and promote loan products to prospective clients
• Educate clients on loan terms, interest rates, and repayment plans
• Process loan applications and ensure accurate documentation
• Facilitate loan disbursement within 24–72 hours
• Address client concerns and provide tailored financial solutions
• Maintain strong customer relationships to drive business growth

Self-Employed / Agent at MONIEPOINT POS OPERATOR / SALES REPRESENTATIVE (2019-01 – 2024-12)

• Managed daily financial transactions including deposits, withdrawals, and transfers
• Generated and maintained accurate transaction records and reports
• Handled cash reconciliation and ensured proper documentation
• Delivered excellent customer service and resolved transaction issues
• Promoted POS and financial services to customers

Industrial Trainee (Accounting Department) at JUDICIAL SERVICE COMMISSION, MAKURDI (2015-01 – 2016-12)

• Managed files and official documents within the accounting unit
• Assisted in record keeping and administrative tasks
• Supported financial documentation processes
• Gained practical knowledge of office procedures and financial systems

Bachelor of Science (B.Sc) in Accounting – NATIONAL OPEN UNIVERSITY OF NIGERIA, MAKURDI (2018-01 – 2022-12)

Senior Secondary Certificate Examination (SSCE) – GATEWAY STANDARD ACADEMY, UKANAFUN (2008-01 – 2014-12)

First School Leaving Certificate (FSLC) – NEKEDE CLARET PRIMARY SCHOOL (1996-01 – 2003-12)