Executive Assistant and Project Manager - LT Force Technology
(2024-12 - 2026-02)
- Coordinated project tasks and tracked progress, meeting 98% of deadlines across multiple initiatives.
- Managed calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize executive time by 40%.
- Conducted online research and gathering information on various topics.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment by 30%.
- Collaborated on special projects to improve overall business operations within the organization efficiently by 20%.
- Assisted with marketing campaign, email marketing and lead generation thereby increasing the company's visibility by 40%.
Executive Virtual Assistant - TOMLAD Solutions
(2024-05 - 2024-12)
- Maintained confidentiality when handling Executive's sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Prepared and edited 10+ reports and presentations weekly, improving content quality by 20%.
- Assisted Executive in the development of presentations, effectively conveying crucial information to stakeholders.
- Executive reported a 60% increase in focus and productivity after after coordinating each meetings and appointments.
Executive Assistant to CEO - JOAS GROUPS OF COMPANY
(2023-12 - 2024-04)
- Handled email correspondence, maintaining a 95% response rate within 24 hours for urgent communications.
- Enhanced executive productivity by effective email management reducing the inbox cluster by 30%
- Assisted with data entry and Data management keep all data accessible.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Organized and maintained digital files, improving document retrieval by 80%.
Executive Virtual Assistant/ Customer Support - Dauntless Global Enterprises Ltd
(2021-03 - 2023-12)
- Building relationships with clients, ensuring satisfaction, onboarding new customers, and proactively addressing potential issues to improve retention
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Assisted the company gain 40% customer retention with effective communication and interpersonal relationship strategy
- Improved customer satisfaction by by 60% through efficiently addressing and resolving inquiries, concerns, and complaints.
