David Adetoyese

Detail-oriented and resourceful Administrative Professional with experience in office operations, client management, digital documentation, reporting, and customer service. Proven ability to multitask, manage administrative processes, and maintain organized records to support smooth day-to-day operations. Skilled in data handling, communication, and delivering timely solutions in fast-paced environments

Admin & Digital Officer at Linkcity Gas Network (2023-07 – Present)

• Provide comprehensive administrative support to the executive team by managing calendars, coordinating travel arrangements, and preparing expense reports.
• Maintain well-organized physical and digital filing systems for easy and efficient document retrieval.
• Organize and oversee logistics for exhibitions and internal meetings, ensuring smooth execution and clear agendas.
• Support client onboarding processes and manage the company's customer database with accuracy.
• Maintain up-to-date digital records of client accounts and gas prepaid meter software activities.
• Prepare and distribute regular reports and documentation for both internal use and external stakeholders.
• Create digital content and handle official communication across the organization's social media platforms.
• Coordinate and facilitate client compliance registration on the NMDPR portal.
• Track and log customer service issues, ensuring prompt follow-up and resolution.

Sales & Administrative Support Officer at Breeze Pay (Fintech Company) (2022-03 – 2022-04)

• Drove engagement with existing and prospective clients by identifying business opportunities and executing targeted conversion strategies.
• Collaborated with cross-functional teams to optimize revenue channels and streamline administrative operations.
• Registered and onboarded new clients onto the Breeze Pay platform while maintaining accurate and up-to-date customer records.
• Conducted daily field visits to monitor app usage, resolve transaction issues, and ensure smooth service delivery.
• Served as the primary point of contact for customer inquiries, efficiently addressed concerns, and escalated issues when necessary.
• Compiled and submitted detailed reports capturing client feedback, usage patterns, and operational challenges.
• Maintained organized documentation and prepared timely reports to support management's decision-making process.

Quality Control Officer at Golden Lad Nig. Ltd. (2018-01 – 2020-03)

• Maintained detailed records of inspection activities, contributing to quality assurance documentation.
• Generated quality control reports and presented findings to management.
• Coordinated with production teams and suppliers to resolve quality issues.
• Implemented standard procedures to ensure compliance and product consistency.
• Mentored junior staff on administrative procedures and reporting tools.

HND in Marketing – The Polytechnic, Ibadan (2022)