
David Akinwale
Record Control Specialist
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About
Dedicated and results-driven professional with a diverse background in education, sales, and banking. With years of experience in teaching, sales execution, account maintenance, and currently serving as a record Control Specialist in a reputable bank. Proven track record of delivering excellent customer service, driving sales growth, and maintaining accurate records.
Skilled in communication, problem-solving, and team collaboration. My multifaceted background uniquely positions me to contribute effectively to any team, blending educational insights with practical financial experience to deliver exceptional results.
Experience
Record Control Specialist at Stanbic IBTC Bank (2024-12 – Present)
- Successfully managing the storage of Over 1000 physical documents monthly, ensuring efficient organization and future accessibility.
- Implementing quality assurance protocols, achieving accuracy rate in documents handling and storage.
- Conducting thorough quality control checks to maintain high standards resulting in document processing errors.
- Providing exceptional back-office customer service, resolving inquiries and requests.
- Overseeing the secure destruction of obsolete documents, ensuring compliance with regulatory requirements.
- Effectively retrieving documents for branches and Units, ensuring a turnaround time of less than 24 hours.
Account Amendment Officer at Stanbic IBTC Bank (2024-02 – 2024-12)
- Dealing customer's request to the level of satisfaction within the service level agreement (SLA).
- Observing Due Deligiece while resolving customers request to ensure necessary approvals are in place.
- Participating in the Processes Document review of the Bank.
- Constantly uplifting Bank policy through due Deligence in the volume of Banks customer space by bringing customers to the Bank for patronage.
Civic Education/Social Studies Teacher at Charlemah College (2023-10 – 2024-02)
- Tutored and managed an average of 50 students and ensured effective learning and appropriate behavior of the students.
- Motivated the students to move pass their current academic performance, and successfully increased the pass rate to the standardized test
- Fostered student curiosity and interest through creative hands-on activities.
Geography Teacher at Date Palm High school (2023-05 – 2024-02)
- Tutored and managed an average of 35 students the basic concept and General knowledge of Geography and ensured effective learning and appropriate behavior of the students.
- Motivated the students to move pass their current academic performance, and successfully increased the pass rate to the standardized test.
- Fostered student curiosity and interest through creative hands-on activities.
Corp Member (Geography Teacher) at National Youth Service Corps (NYSC), Uralo Secondary school (2022-04 – 2023-03)
- Tutored and managed an average of 50 students per class the basic concept and General knowledge of Geography and ensured effective learning and appropriate behavior of the students.
- Motivated the students to move pass their current academic performance, and successfully increased the pass rate to the standardized test
- Fostered student curiosity and interest through creative hands-on activities.
Sales Executive at BOHMAR ENTERPRISES (2021-06 – 2022-03)
- Managed daily operations sales, created financial reports and gathered customers satisfaction surveys and regularly update contact database.
Geography Teacher at Champion Platform Academy (2015-07 – 2018-04)
- Tutored and managed an average of 35 students the basic concept and General knowledge of Geography and ensured effective learning and appropriate behavior of the students.
- Motivated the students to move pass their current academic performance, and successfully increased the pass rate to the standardized test
Education
National Youth Service Corps (NYSC) – National Youth Service Corps (NYSC), Iraokhor Etsako Central, Edo state (2022)
B.Sc. in Geography and Planning Science – university of Lagos (2020)
Senior School Leaving Certificate – Euba Senior Secondary school (2015)
Junior Secondary School Certificate Examination – Euba Junior Secondary School-Lagos (2012)
First School Leaving Certificate – Isolo road Primary School - Lagos (2008)
