David Okedoyin

An intuitively driven individual with a background in sales, a hardworking and dedicated individual. IATA-certified travel professional with experience in international ticketing, visa documentation, and travel itinerary planning. Skilled in customer relationship management, Amadeus reservations, and handling global destinations including UK, Schengen, Canada, and UAE travel requirements.

Willing to move overseas for this job because I believe that it is a great opportunity to learn about new cultures and gain work experience in a different country.

Travel Agent / Reservations Consultant at Travel Agent / Reservations Consultant (2023-01 – 2024-12)

Managed end-to-end flight reservations using Amadeus GDS with strong customer service focus

• Managed end-to-end flight reservations using Amadeus GDS, including bookings, reissues, cancellations, and ticket changes
• Provided professional travel consultation to clients on flight options, fares, routing, baggage rules, and airline policies
• Issued domestic and international tickets while ensuring compliance with airline and IATA regulations
• Handled customer inquiries via phone, email, and walk-in, maintaining high levels of customer satisfaction
• Processed refunds, schedule changes, and special service requests (OSI/SSR)
• Maintained accurate passenger records and reservation documentation
• Collaborated with airlines and suppliers to resolve booking issues efficiently

Clearing and Forwarding Agent at Clearing and Forwarding Agent (2022-01 – 2023-12)

Managed forwarding and release of imported goods with focus on cost and time efficiency

• Always ensured the forwarding or the release of imported goods
• Ensured to save the company's time and cost in all activities

B.Tech in Transport and Management Sciences – Ladoke Akintola University of Technology (2015-01 – 2021-12)

WAEC – Acumen Global School (2012-01 – 2014-12)

Certificate in IATA Foundation in Travel and Tourism – Lagos Aviation Academy