Dayo Kolawole

I am a creative and dynamic Petroleum engineering graduate and experienced management professional with expertise in loyalty retention and process improvement. I have sound background knowledge of the Upstream and Downstream Oil and Gas Sector, Engineering Principles, Drilling Operations, Well Performance and Well Completion Operations. IT and Network Engineer with experience providing technical support for rollout team on major technical problems, support management for the administration, configuration, operations, and troubleshooting of network challenges.

Identify and manage resource requirements, improve technical and network infrastructure by facilitating automation processes that facilitate the ease of doing businesses and maintain top quality network performance, strengthen the cyber security space of an organization and update standard operating procedures, policies, and user guides.

IT Officer - ADDOSSER INVESTMENT LIMITED - LAGOS Island

• Streamlined User Management: Onboarded and offboarded employees by creating and removing accounts, ensuring zero delays in access provisioning and maintaining compliance with IT security policies.
• Improved Login Issue Resolution: Acted as escalation point for authentication problems, reducing average resolution time by 30% through proactive troubleshooting and documentation of recurring issues.
• Enhanced Remote Connectivity: Provisioned users and configured secure VPN access, enabling seamless remote work and improving system uptime for distributed teams.
• Optimized IT Support Efficiency: Delivered timely solutions to general IT issues (hardware, software, and network), achieving a 95% user satisfaction rating in internal feedback surveys.
• Strengthened IT Infrastructure: Maintained and monitored systems to minimize downtime, contributing to uninterrupted business operations and improved productivity across departments.
• Core Banking Application Support (Rubikon/Orbit R): Provided technical assistance and user support for Rubikon/Orbit R core banking platforms, ensuring smooth transaction processing, system reliability, and compliance with financial industry standards.
• Enterprise Email & Intranet Support: Managed Addosser's internal email and intranet systems, ensuring secure communication channels and uninterrupted access for staff across departments.
• Data Backup & Recovery: Executed regular system backups and recovery procedures, safeguarding critical financial and operational data, and ensuring business continuity in line with IT governance standards.
• Knowledge Sharing & Collaboration: Partnered with cross-functional teams to identify IT needs, while documenting processes that improved knowledge transfer and reduced repeat incidents

IT SUPPORT/ NETWORK ADMINISTRATOR - INFINITE GOLD INTERNATIONAL

(2022-02 - 2024)

• Resolve technical issues, troubleshoot network system during integration and implementation.
• Enhance operations and service reception by managing and Analyzing network infrastructure for optimal performances.
• Carry out test reports that include generating Quick-look Reports and Developmental/Operational Test Reports.
• Install, configure, and troubleshoot network hardware and software following standard rules and senior engineer's directives.
• Liaise with engineers and end clients to improve network infrastructure, manage cloud technology, and enhance security measures.
• Deployed Palo Alto Next-Generation Firewall for Polaris Bank, Premium trust bank Lagos-island, Worked closely and collaborated with the leadership team to improve network security, wired/wireless network infrastructure resulting in improved uptime.
• Participated in planning, configuration, migration of traditional MPLS architecture to cloud-ready Sd-wan framework, Ensuring seamless connectivity and high availability deployment of Sd-wan solutions to enhance network performance, reliability and security across Polaris bank branches.
• Configuration and deployment of Network devices, software installations, Palo alto Firewalls in Data Centres.

CONTROL ROOM OPERATOR & SUPERVISOR - ASA ADVANCE TECH. LIMITED - VICTORIA ISLAND

(2021-02 - 2021-10)

• Monitoring systems and reacting to emergency plan.
• The use of intelligent security devices and applications which includes: Guards tour systems, kp panic system, Asa app, wailon locator.

Administrative Assistant Exams And Records Office Civil Engineering Department - University Of Benin

(2018-07 - 2019-06)

NYSC Place Of Primary Assignment

• Preparation of reports and presentation, verification of results
• issuing of transcript
• Conducting of examination
• Knowledge of office management systems and procedure
• Working knowledge of all office Equipment's.
• Coordinate and develop all administrative and secretarial support services.

Assistant Stock Officer & Laboratory Assistant - NIGERIA NATIONAL PETROLEUM CORPORATION

(2013-05 - 2013-09)

INTERNSHIP

• Daily liftable petroleum product
• Conducted reservoir performance analysis, identifying areas for production optimization.
• Collaborated with multidisciplinary teams to integrate geological, geophysical, and engineering data.
• Utilized well test analysis to assess reservoir properties and improve production forecasting accuracy.
• Contributed to the preparation of technical reports and presentations for project stakeholders.
• Quantity of product available for sale and products available as left over after the day's operation.
• Taking product sample and conducting flash point test of product quality before the day's operation.

B.ENG - Petroleum Engineering - KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY (2012 - 2017)

WAEC - New Covenant High School (2002 - 2008)