Diamond Paul

Dedicated and customer-oriented hospitality professional with over four years of experience in hotel and restaurant services, including front desk operations and food service. Proven ability to provide exceptional guest experiences, resolve customer concerns effectively, and work efficiently in fast-paced environments.

Waitress at On The Run Restaurant (2025-01 – 2026-01) • Greet and seat guests promptly, ensuring a warm and welcoming first impression.

• Take accurate food and drink orders and relay them efficiently to the kitchen/bar.

Front Desk

Officer at De Fives Hotel & Suite (2023-01 – 2024-01) • Provided food and beverage services while ensuring customer satisfaction.

• Recommended menu items and upsold additional services to enhance guest experience.

Front Desk

Officer at Clinsignature Ltd (2022-01 – 2023-01) • Welcomed visitors and managed front desk operations in a professional, organized manner.

• Answered and directed phone calls, took messages, and scheduled appointments. Receptionist at Joevilla Hotel & Suite (2021-01 – 2022-01) • Served guests promptly while maintaining high dining and service standards.
• Supported team members during peak periods to ensure consistent guest service.

Senior Secondary Certificate (SSCE) – INLAND GIRLS SECONDARY SCHOOL, ANAMBRA STATE (2014-01 – 2019-01)

First School Leaving Certificate (FSLC) – ROYALE ACADEMY NUR. & PRI. SCHOOL, ANAMBRA STATE (2008-01 – 2013-01)