Divine Olan

Results-oriented Bachelor of Social Work graduate with experience in counseling, client assessment, case management, human resource administration, research, documentation and professional communication. Skilled in supporting clients, maintaining records and working with teams to provide effective solutions.

Human Resource Personnel — NYSC at Nigeria Social Insurance Trust Fund (NSITF) (2025 – 2026)

• Assisted with HR documentation, staff records, filing systems and data management.
• Supported employee record updates and administrative processes.
• Assisted with internal communication and HR reports.
• Helped coordinate recruitment support tasks, including shortlisting applications and scheduling interviews.
• Supported onboarding and orientation of new staff and NYSC corps members.
• Assisted with leave tracking, attendance records and staff database updates.
• Provided administrative support for training and staff development programs.
• Helped prepare memos, letters and internal reports for HR and management use.
• Supported payroll-related documentation and verification of staff records.
• Assisted in maintaining confidentiality and proper handling of sensitive employee information.

Social Work Intern at Lafia Teaching Hospital (2024-12 – 2025-01)

• Conducted structured client assessments, gathering social, family and background information to build a clear picture of each client's situation, needs and available support.
• Held one-on-one conversations with clients and their families, providing counseling and guidance on the challenges they faced and the support options open to them.
• Listened to clients' concerns with empathy and helped families understand and cope with the social and emotional side of hospital care.
• Worked within a hospital setting alongside healthcare staff, sharing relevant social information to support coordinated care for clients.
• Maintained accurate, confidential client records, documenting assessments, sessions and outcomes in line with professional and ethical standards.
• Supported follow-up services, checking on clients' progress after initial contact and helping connect them to further support where needed.
• Gained practical experience applying social work theory to real cases under the guidance of supervisors.

Social Work Intern at Young Women Christian Association of Nigeria (NYWCA) (2023-05 – 2023-06)

• Supported women, children and other vulnerable individuals accessing the organisation's services, offering guidance and a welcoming point of contact.
• Took part in client intake, gathering personal and background information and documenting each beneficiary's needs and concerns clearly and accurately.
• Assisted with counseling and psychosocial support activities under the supervision of senior staff, helping clients talk through difficult situations.
• Supported case management by identifying clients' needs, following up on their cases and referring them to appropriate services.
• Worked with vulnerable groups with sensitivity, respect and confidentiality, adapting to the different circumstances of each client.
• Contributed to record-keeping and documentation that kept cases organised and traceable, and collaborated with staff and fellow interns.

BSc in Social Work – Federal University Lafia (2019 – 2024)