Dolapo Bridget
Customer service representative/ front desk officer
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About
A mathematics graduate with background in teaching and front desk officer/customer support department. Seeking to leverage strong organization skills, data accuracy and problem solving to contribute to administrative efficiency. Eager to transition into role that utilizes both customer service excellence and logical reasoning to boost operational accuracy. Seeking to grow with a dynamic team where I can apply strong logical reasoning to improve the organization efficiency.
Experience
Mathematics Teacher at AL Ameen Comprehensive High School (2022-02 – 2023-01)
- Delivered engaging lessons to secondary school student.
- Developed lesson plans and evaluated academic performance.
- Simplified complex concepts to enhance student understanding.
- Maintained classroom discipline and encouraged participation among students.
Executive officer/ Receptionist at Daybis Limited (2023-06 – 2025-06)
- Welcoming clients in a professional way and keeping the reception clean.
- Supported office administration and daily operations.
- Facilitated communication between clients and production teams.
- Managed customer's interactions and process service request.
Front desk officer/ Customer Support department at Eagleview Eye Clinic (2026-01 – Present)
- Welcoming and attending to the patient in a friendly and in a professional manner.
- Responsible for scheduling, confirming and manage patients appointment efficiently.
- Registering new patient and updating existing patient records accurately.
- Keeping records of customer's interactions, feedback and follow up for next appointment and eye wear collection.
- Responding to inquires (in person, phone and online) about the clinic services treatment and pricing.
- Assisting the patient in selecting suitable frames and lens (e.g. bluecut, photochromic lens).
- Walking them through the cost of consultation, test, process payment and issue receipts accurately.
Education
B.Sc in Mathematics – Federal University, Oye Ekiti (2021)
Secondary School Leaving Certificate – ECWA Model College (2016)
First School Leaving Certificate – Molete Baptist Goodwill Nur/Pry School (2010)


