Business Development Manager (Team lead) at MINTYN BANK (2024-03 – Present)
- Research and target potential clients or partners for the bank. In charge of developing and maintaining a pipeline of qualified leads.
- Build and nurture long-term relationships with key clients, partners, and stakeholders; act as the main point of contact for new and existing clients; ensure client satisfaction and address any concerns promptly.
- Developed and maintained strong communication with leads generated from campaigns, providing timely responses and nurturing relationships to drive conversions.
- Handling client inquiries, complaints, and feedback professionally to maintain trust; coordinate with support teams to resolve issues quickly and effectively; use customer insights to improve products, services, and overall client experience; follow up with clients post-sale to ensure satisfaction and identify upsell opportunities.
- Monitor team performance, identifying areas for improvement.
- Oversee project planning, execution, and delivery, ensuring timely completion.
Social Media Manager at MONIEBEE (2022-06 – 2024-02)
- Created High quality, informative and engaging contents for the various social media platforms.
- Brand Awareness Campaign Management: Devised and executed strategic brand awareness campaigns to promote the app features.
- Partnered with influencers to create buzz around our services through captivating videos.
- Improved engagement and interaction with new users of the Moniebee app.
- Ensuring client satisfaction and addressing any concerns promptly.
Social Media Manager at KISHA IMMIGRATION (2021-07 – 2022-05)
- Developed compelling social media content to target audiences.
- Designed visually stunning graphics that reflect our brand's identity and captivate our customers.
- Fostered online community engagement and responded to comments and messages.
- Optimized social media channels to drive website traffic and conversion.
- Managed social media calendars to ensure consistent posting.
- Was in charge of responding to customer inquiries via phone, email, chat, and social media.
- Handled monitoring social-media channels for customer feedback and rapid response.
Social Media Manager at NUTTIES BY MOJBBY (2022-01 – 2022-07)
- Was in charge of developing and implementing a comprehensive content calendar that resonates with our target audience and aligns with business objectives.
- Created high-quality, engaging video content and editing videos to capture our brand's essence and appeal to our audience.
- Collaborated with influencers to expand brand reach.
- Ran an instagram ad that drove website traffic and increased sales.
Growth Manager at KARIS AND ELEOS (2020-04 – 2022-02)
- Effectively communicated the organisation's missions and campaigns by creating engaging and impactful social media content across multiple platforms.
- Developed and implemented an extensive social media strategy, performing research, analysing trends, and identifying opportunities to reach and engage the target audience.
- Handled managing budgets for growth campaigns and ensuring efficient spend.
- Conducted E2E community management and engagement by proactively engaging with the online community via daily interactions in comment sections, messages, and mentions, consequently fostering positive interactions and a stronger supporter base.
Social Media Manager at OFADA DIFFERS (2020-06 – 2021-01)
- Oversaw the entire content marketing procedure to drive engagements on Twitter and Instagram.
- Deployed social media analytics to monitor engagements and activities on the pages.
- Responsible for developing effective marketing strategies that influenced customer acquisition levels.
- Managed interactions with customers on the pages, consistently displaying professional etiquette.
- Successfully built the brand's Twitter and Instagram pages from zero followers to over a thousand followers in less than four months.
- Created brilliantly designed and aesthetically pleasing logos and cover pictures.
Social Media Manager at TRIANGLE CONNECT (2019-02 – 2020-05)
- Oversaw the entire content marketing procedure to drive engagements on Twitter and Instagram.
- Deployed social media analytics to monitor engagements and activities on the pages.
- Responsible for developing effective marketing strategies that influenced customer acquisition levels.
- Managed interactions with customers on the pages, consistently displaying professional etiquette.
- Successfully built the brand's Twitter and Instagram pages from zero followers to over a thousand followers in less than four months.
- Created brilliantly designed and aesthetically pleasing logos and cover pictures.
