Donatus Tortty

Dedicated and experienced Igbo Language Teacher with over seven years of teaching experience, with a strong passion for helping learners develop proficiency in the Igbo language and appreciation of Igbo culture and traditions. Experienced in teaching Igbo language, grammar, vocabulary, reading, writing, pronunciation and everyday communication. Skilled at explaining lessons clearly, engaging learners patiently and adapting teaching methods to suit different learning abilities.

Computer literate and prepared to deliver effective lessons in an online environment.

IGBO LANGUAGE TEACHER - Schools in Nigeria - Nigeria

• Teach Igbo language to learners at different levels.
• Prepare and deliver structured Igbo lessons according to learners' needs.
• Teach Igbo grammar, vocabulary, reading, writing, pronunciation and conversational skills.
• Help learners understand and appreciate Igbo customs, culture and traditions.
• Encourage learners to communicate confidently in Igbo.
• Assess learners' understanding and provide appropriate guidance and feedback.
• Use clear explanations and practical examples to make lessons easier to understand.
• Maintain a supportive and engaging learning environment.

CUSTOMER SERVICE OFFICER - Chyma Electronics Company

(2018-01 - 2024-12)

• Communicated directly with customers and handled enquiries and complaints professionally.
• Provided personalized assistance and followed up on customer concerns.
• Maintained accurate customer records and improved customer-service processes.
• Developed strong communication, listening, problem-solving and relationship-management skills.
• Contributed to a 97% improvement in sales through effective customer engagement and service.
• Helped reduce complaints and customer waiting time.
• Contributed to improving the company's public-relations image through better customer interaction.

TEACHER - Foundation School, Aba - Aba

(2014-01 - 2018-12)

• Planned and delivered lessons effectively.
• Explained subjects clearly and patiently to learners.
• Monitored learners' progress and provided appropriate support.
• Maintained discipline and encouraged positive participation.
• Developed strong classroom communication and learner-management skills.

SALES REPRESENTATIVE - Jeffjose Enterprises

• Communicated with customers and identified their needs.
• Promoted products and assisted customers in making purchasing decisions.
• Built positive customer relationships and supported sales activities.
• Followed up with customers to encourage satisfaction and repeat business.

Senior Secondary School Certificate Examination (SSCE) - National High School, Aba (2010-12)