A customer care representative
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I am Dorcas, a professional customer care representative who have a dynamic way of relating with customers to ensure their complaint are well understood and desires are met.
Project and Account manager; Freelancing platforms. (2021-2023)
Job description: creation and updating of profile, Order taking and delivery, Pricing and receiving payments.
Product Manager/ Customer care; Gazelle Scents n' dazzle, Ilesa, Osun state. (2020 - 2023)
Job description: Production and packaging, receiving of orders, bookkeeping, dispatching of products to customers, and customer service.
Sales Representative; Ojuoluwa Ventures; Oloruntedo, Obaagun, Osun State. (March 2018 – July 2020)
Job description: Managed sales, completed tasks on customer prospecting, and followed customers up via good interpersonal relationships.
Class Teacher; Stardom Kiddies College, Apata, Ibadan, Oyo State. (September 2020 – December 2020)
Job description: Planned classroom management. Organized pupils’ extracurricular activities. Kept and updated pupils’ academic records. Evaluated and graded pupils’’ academic performance.
Bachelor's Degree in Science and Education.
