Dorcas Simi
AYORINDE DORCAS
Hire this person
Send a job offer directly to this candidate
About
I am a young hardworking lady, highly skilled in providing exceptional customer service. I am willing to be employed in an organisation with a dynamic environment whereby I can apply my knowledge and experience to provide valuable and professional solutions. I can work effectively with little or no supervision and be a productive team member contributing efficiently to organisational growth while improving my knowledge and experience.
Experience
Receptionist at Hotel – Ifo, Ogun State (2025-01 – 2026-08)
- Welcomed guests and provided professional assistance.
- Attended to inquiries and provided accurate information about hotel services.
- Handled customer requests, concerns, and complaints politely and professionally.
- Communicated effectively with customers in person, by telephone, and through messaging platforms.
- Maintained accurate records and assisted with bookings and reservations.
- Handled POS transactions and routine payment-related duties.
- Coordinated with staff members to ensure customers received timely assistance.
- Maintained a clean, organized, and welcoming reception environment.
Sales Supervisor at Wisdom Beauty Cosmetics Store, Ondo State (2022-01 – 2024-12)
- Warmly welcomed customers to the store.
- Handled cash and card payments as cashier.
- Updated and sent daily sales reports to the store owner.
Housekeeping at 5D Royal Suites, Ondo State (2021-01 – 2022-12)
- Maintained cleanliness of facility and common areas.
- Reported necessary repairs to management.
- Made beds, changed linens, and replenished toiletries.
- Assisted guests when necessary.
Education
B.Sc. in Agriculture Economics (In View) – Lagos State University of Science and Technology (2025-12)
Senior Secondary School Certificate (SSCE) – Ijede Senior High School, Ijede, Ikorodu, Lagos (2012-01 – 2018-12)
