Dorothy Edu

A highly motivated and detail-oriented professional with experience in sales, cashiering, and customer-facing roles. Skilled in handling multiple tasks efficiently while maintaining accuracy and professionalism. Holds a Bachelor's degree in Pure and Applied Chemistry alongside strong copywriting, public speaking, and team-building abilities.

A fast learner who adapts quickly to new environments and is proficient in Microsoft Office and Excel. Committed to continuous learning and professional development, with a people-first approach to work.

General Manager at Lovey Venture Company (2023 – 2026)

• Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
• Supervised staff, coordinated schedules, and supported team development.
• Managed customer relations and resolved issues to maintain high service quality.
• Monitored budgets, inventory, and resources to support business objectives.

Sales Manager at BCS Essential Stores (2022 – 2023)

• Attended to customers, provided product information, and delivered friendly, efficient service on the sales floor.
• Handled sales transactions accurately and maintained proper stock display and arrangement.
• Built strong rapport with customers, contributing to repeat patronage and a positive shopping experience.
• Monitored inventory levels and coordinated restocking to prevent shortages and ensure product availability.

Social Media Manager at Starcross Television Company (2021 – 2023)

• Managed the company's social media accounts, developing content and engagement strategies to grow audience reach.
• Scheduled and coordinated posts, campaigns, and online promotions across multiple platforms.
• Tracked engagement metrics and audience insights to refine content strategy and improve performance.
• Collaborated with the production team to promote programs and drive viewer engagement online.

Executive Assistant at Starcross Television Company (2021 – 2023)

• Provided executive support including calendar management, correspondence, and meeting coordination.
• Liaised between management and staff to ensure smooth communication and timely execution of tasks.
• Prepared reports, memos, and documentation to support executive decision-making.
• Organised travel arrangements and managed confidential files with a high level of discretion.

Accountant Manager at BCS Transport Company (2017 – 2020)

• Processed passenger payments and issued tickets accurately and efficiently.
• Reconciled daily cash transactions and maintained clear, organized financial records.
• Delivered courteous customer service while managing a fast-paced, high-traffic work environment.
• Prepared daily and monthly financial summaries for management review and audit purposes.

National Youth Service Corps (NYSC) Certificate (2024 – 2025)

Bachelor's Degree in Pure and Applied Chemistry – University of Cross River State (UNICROSS), Calabar

WAEC Certificate (SSCE) in Secondary Education