
Ebonyi Gift
Accountant / Customer care Rep
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About
I aspire to join a reputable organization that prioritizes employee growth and development, offering challenging opportunities that foster continuous learning and excellence. I aim to leverage my skills and expertise to drive business results, contribute to the achievement of short-term and long-term goals, and make a meaningful impact on the organization's success.
Experience
JUNIOR ACCOUNTANT - SOFTCLICK INFOTECH
(2022-01 - 2022-12)
- Ensuring accurate and timely recording of financial transactions
- Preparing financial statements
- Analyzing financial data to provide insights and recommendation
- Processing Payrolls
- Managing budgets
- Providing Strategic guidance
ACCOUNTANT / STOCK CONTROLLER - VUE PAINTS
(2023-01 - 2024-12)
- Recording of accurate financial transaction
- Updating of Logs and documentation for inventory processing
- Prepare documentation and inventory for audit
- Support and facilitate the completion of regular reports
- Processing Payrolls
- Preparing Financial Statements
CUSTOMER CARE COORDINATOR - GEM HERBAL REMEDY
(2024-01)
- Responded to customer inquiries via phone, email, and social media, providing timely and accurate information about herbal remedies and health-related concerns.
- Resolved customer complaints and concerns professionally and empathetically, ensuring customer satisfaction and loyalty.
- Provided product education and recommendations to customers, promoting Gem Herbal Remedy's products and services.
- Collaborated with internal teams, including sales and product development, to ensure seamless customer experience and resolve customer issues.
- Consistently met or exceeded customer satisfaction targets, contributing to the growth and success of Gem Herbal Remedy.
Education
First School Leaving Certificate - His grace Nursery and Primary School, Abeokuta, Ogun State (2009-12)
Senior Secondary School Leaving Certificate - The Merciful Comprehensive College, Abeokuta, Ogun State (2015-12)
Bachelor of Science - Accounting - Benue State University, Makurdi, Benue State (2023-12)
National Youth Service Corps Discharge Certificate - National Youth Service Corps (2024-01 - 2025-12)