IT Infrastructure Consultant - iTech Delta - Nigeria
(2024-02 - 2025-12)
- Design and implementation of IT policy and strategy for Nigerian Maritime and safety Administration (NIMASA)
- Led infrastructure design and implementation projects improving system performance and reliability.
- Conducted risk assessments for NIMASA to identify vulnerabilities in existing infrastructure and recommending mitigation strategies.
- Increased network reliability by upgrading hardware components and updating software applications accordingly.
- IT Governance and compliance advisory for NIMASA
- Installation and Administration ERP solutions like Sage and Microsoft Dynamics 360
- Performance review and Capacity building for IT personnel
- Development and administration of annual budget for IT and Infrastructure department.
- Deployment and support of Network security measures like Firewalls, IDS/IPS, Network antiviruses and protecting sensitive company information from unauthorized access or breaches.
- Provided guidance for the help-desk administration and support team.
- Vendor Management and oversight, negotiating contracts that yielded cost savings without compromising quality or service levels.
- Oversaw development and maintenance of computer systems, server upgrades and operating systems.
- Developed disaster recovery plans, safeguarding critical data and minimizing potential losses during unforeseen events.
- Analyzed client requirements to develop tailored infrastructure solutions addressing specific business needs.
Regional IT Support Manager - WebbFontaine Nigeria Limited - Nigeria
(2009-03 - 2023-05)
- Deployment and support of Nigeria Integrated Customs Information Systems (NICIS).
- Conducted IT audits and quality assurance protocols to ensure all site support operations across Nigeria met strict SLA timelines.
- Supervised the operations of IT support Engineers across Nigeria
- Developed curriculum and delivered technical training to Nigeria Customs Service officers on ICT and site support operations.
- Managed remote access solutions (VPN,TeamViewer) for a distributed workforce, ensuring zero downtime during transition periods.
- Providing Technical support to software (NICIS II, TWM, Office 365, and Teams) and hardware (Servers, Printers, Computers and Networks) deployed at Nigeria Customs Service offices nationwide.
- Provide guidance on change and process management.
- Management of Webb Fontaine relationship with key Nigeria Customs officials at the various commands and other stakeholders.
- Ensuring that support engineers escalate incidents not resolved on site to central help-desk through support tickets for higher level support and resolution within the SLA timelines.
- Developed annual IT budgetary plan for the region in conjunction with the Country Project Implementation Manager.
- Ensuring that all IT and other Infrastructures deployed to customer premises are adequately maintained for optimal operations.
- Ensuring that vendors, suppliers and contractors working on site deliver on their various mandates within specific SLA and project timelines.
- Ensuring that the Help-desk has updated database of all known errors records.
- Other duties as May assigned by the management.
Network Engineer - WebbFontaine Nigeria Limited - Nigeria
(2006-11 - 2009-02)
- Designing, Implementing and Maintaining of LAN and WAN
- Deployment and support of ASYCUDA ++ (Automated systems for customs data) for Nigeria customs Service.
- Configure Cisco switches and routers.
- Wireless Radio design, and deployment for clients,
- Administration/ support of Windows 2000/2003 Server and windows XP/Vista
- Supervise and ensure that all Contractors deliver on projects within the timelines.
Systems Engineer - Enterprise IT Limited - Lagos
(2005-02 - 2006-11)
- Installation, Configuration and administration of Novell Small Business Suite.
- Installation, Configuration and support of Collaboration Solution like Novell GroupWise Mail Engine on SUSE Linux, Windows, and Novell Netware Platforms.
- Deployment and Administration of MS-Exchange 5.5 and 2000 Servers
- Administration Installation, Configuration, and administration of Novell Netware 6
- Deployment and Support of DNS Server, DHCP Server and Proxy Server
- Deployment and Administration of Microsoft Active directory and Novell e-directory
- Deploying Goexchange solution for optimizing Microsoft Exchange 5.5 and 2000 Servers.
Asst. POP Administrator/ Network Engineer - Adesemi Nigeria Limited - Owerri
(2003-01 - 2005-01)
- Client service support (windows 2000 pro, XP and server 2000), network monitoring, evaluation and reporting to the POP Administrator.
- Administration and Support of DNS Server, DHCP Server and Proxy Server
- Deployment and Administration of Cisco Routers / Microtik Routers and Switches
- Planning of network and implementation (BSS), LAN & MAN radio configuration and installation,
- Provision of firewall and remote access to users.
- System maintenance and repairs,
- VSAT installation and support.
NYSC/Graduate Trainee - Globalspace Communications ltd - Kano
(2000-06 - 2002-12)
- Network Administration and support [Win NT 4.0 and Win 2000]
- Deployment of Dial-up Internet connectivity to Clients.
- Configuration and Maintenance of Routers and switches.
- Deployment of Wi-Fi Internet Connectivity
- Configuration of Windows. NT, 9x and Win ME based operating system for LAN.
- Networking [Structured Cabling] and assembling of computer systems.
- Maintenance and repairs of computer systems and peripherals.
