Enterprise Account Manager - Swift Networks Limited
(2020-10)
Driving Swift Networks' Enterprise products as well as off the shelve products tailored to the peculiarity of each customer. Actively involved in the Sales of SIM-based, Internet, Cloud and Managed Solutions.
- Overseeing ICT Enterprise solutions, taking overall responsibility for managing both the revenue, profit & loss (P&L) of Enterprise business
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Sales Team Lead - Idyllic Technologies Limited
(2016-03 - 2020-09)
- Suggest, assist in identifying, setting up sales strategy
- Set up sales plan in order to achieve sales target required by the company
- Detailing sales action plan to ensure that the target will be achieved on a monthly, quarterly and annual basis
- Support, motivate staff member to achieve individual and team target
- Supervise daily work of sales staff
- Monthly, Quarterly and Annual Market update report on new services, competitors, business opportunities, etc
- Work closely with other job functions in the company to improve overall services level
- Liaise closely with HR department in solving daily HR issues including discipline compliance, work attitude, etc
- Handling of key accounts, prospects, projects and contracts
Retail Sales Executive - Fidelity Bank Plc
(2013-03 - 2016-03)
- Strategically penetrate the market using the for 4p's of marketing effectively and efficiently
- Build a good understanding of target customer and the assigned customer base
- Communicate significant trends, rate changes and policies to assigned accounts
- Ensure customer's request and instructions are complete with proper documentation
- To recruit individual and corporate accounts
- Process all customer requests within the standard turnaround time and without error
- Actively respond to and follow up on new leads and referrals resulting on field activity
- Effectively plan and manage business portfolio and territory according to an agreed market development strategy
- Effectively maintain and develop existing and new customers through appropriate positions and relevant internal liaison to optimize quality of service, business growth, and customer satisfactions
Sales Representative - European Soaps and Detergent Limited (ESDL)
(2010-12 - 2013-03)
- Introduce the company's profile and communicate the selection of products available
- Conduct intensive and structures prospecting of new clients to identify and develop new account
- Focus on increasing the sales and supervise the sales process by follow up on orders, deliveries and collections
- Provide market feedback to the sales manager regarding movement of receivables in a timely and diplomatic fashion
- Handle and respond to existing product queries from clients quickly, effectively and accurately
- Provide customer with the appropriate selection, sampling of products in response to their inquiries and provide quotations accordingly
- Stay abreast with the market conditions and trends in the field pertinent to brands/products
