Professional Culinary Arts Student - Caviar Culinary Art School - Benin City
(2026-08)
- Currently undergoing professional culinary training.
- Currently learning pastry making and basic pastry preparation.
- Practising proper use of kitchen tools and equipment.
- Learning food safety and kitchen hygiene.
- Taking part in practical kitchen classes and learning through hands-on practice.
- Other areas of the culinary course will be covered as the training continues.
Front Desk / Customer Service Officer - Memac Place Hotel - Benin City
(2026-04 - 2026-08)
- Worked with the hotel during the hotel opening
- Welcomed guests and attended to their needs.
- Handled check-in, check-out and guest enquiries.
- Used the hotel front-office software for daily work.
- Took and managed reservations through Expedia, Booking.com, email and WhatsApp.
- Multitask during full house.
- Worked with other departments to make sure guests were well attended to.
Customer Care Officer - Joker Hotel and Suites - No. 1 Godwin Abbey Way, Limit Road, Off Sapele Road, Benin City, Edo State
(2025-10 - 2026-03)
- Responded to customer enquiries through phone, WhatsApp, email, and in person.
- Handled customer complaints and helped resolve issues quickly.
- Provided customers with information about hotel services and available options.
- Took food orders and contacted customers for pick-up or delivery arrangements.
- Followed up with customers to confirm orders and ensure satisfaction.
- Assisted the kitchen during busy hours when extra help was needed.
- Processed bookings, orders, and customer requests accurately.
- Kept records of customer interactions, orders, and transactions.
- Worked with the kitchen and other staff to make sure orders were handled properly.
- Maintained good customer service and professionalism when dealing with difficult situations.
Front Office / Hotel Manager - HOTEL DE KZ ISTH - Irrua Specialist Teaching Hospital, Auchi Road, Irrua, Edo State
(2023-04 - 2025-09)
- Managed the front desk and daily activities of the hotel.
- Welcomed and attended to guests in a friendly and professional manner.
- Handled guest enquiries, bookings, check-ins, and check-outs.
- Supervised staff and assigned daily duties.
- Took stock of hotel items and kept records of supplies.
- Monitored the use of hotel items and reported stock needs.
- Kept records of bookings, payments, guests, and daily activities.
- Handled customer complaints and helped resolve issues.
- Coordinated with staff to make sure daily hotel activities ran smoothly.
- Checked that rooms and other areas were clean and ready for guests.
- Reported daily hotel activities, stock updates, and important issues directly to the owner.
- Assisted the owner with the general running of the hotel.
SALES PERSONNEL - XSUCCESSFUL LUXURY BOUTIQUE
(2022-06 - 2023-03)
- Attended to customers and helped them choose items
- Displayed and arranged clothes and other items properly.
- Assisted customers with sizes, colours and prices.
- Handled sales and received payments from customers.
- Kept the shop clean and well arranged.
- Checked stock and helped with restocking items.
- Answered customers' questions and handled their requests.
- Helped promote items to customers.
