Ejeh Queen Onyi

A warm, empathetic, and highly organized administrative professional with 3 years of experience managing front desk operations. Proven ability to welcome diverse congregations, handle sensitive inquiries with discretion, and coordinate scheduling for busy religious organizations. Skilled in maintaining a peaceful, welcoming environment while streamlining daily office workflows.

Front Desk Receptionist - THE BEAUTY OF CHRIST CHAPEL - Jos, Plateau, Nigeria

(2012-09 - 2014)

• Serve as the first point of contact for members, visitors, and community members, providing a warm and hospitable welcome in alignment with the organization's values.
• Manage a multi-line phone system, routing calls, taking accurate messages, and answering inquiries regarding service times, events, and facility usage.
• Maintain strict confidentiality regarding sensitive pastoral matters, member records, and financial contributions.
• Process incoming and outgoing mail, manage office supplies, and oversee the general upkeep of the reception area.
• Handled day-to-day administrative tasks including data entry.
• Communicated effectively with staff, clergy, and the public to ensure smooth operational flow.

Bachelor of Science - Mass Communications - Television Production - Ahmadu Bello University, Zaria (2021-01-21)

Diploma - Television Production - NTA Television College, Jos (2017-01-16)