Eleojo Gowon

Certified cabin crew member looking for an opportunity to apply my knowledge and skills in a fast-paced, customer-centric environment. Also a Results-driven cabin crew professional aiming to join a leading airline, leveraging my expertise in customer service, conflict resolution, and team management.

CUSTOMER SERVICE at HOUSE OF IDEAS LIMITED (2023-01 – 2025-12)

• Customer Interaction: Respond to customer inquiries, concerns, and feedback via phone, email, chat, or in-person interactions.
• Issue Resolution: Troubleshoot and resolve customer complaints, providing solutions or alternatives as needed.
• Product/Service Knowledge: Stay up-to-date on products/services, policies, and procedures to provide accurate information
• Communication: Clearly articulate information, listen actively, and empathize with customers.

PROMOTER at PERNOD RICARD (2020-01 – 2023-12)

• Marketing and Promotion: Develop and execute promotional strategies to reach target audiences.
• Event Planning: Organize and coordinate events, activations, or campaigns to showcase products or services.
• Brand Ambassadors: Manage and coordinate brand ambassadors, influencers, or spokespersons.
• Content Creation: Develop engaging content (social media, press releases, flyers) to promote products or events.

SUPERVISOR at RAMAT HOTEL (2018-01 – 2020-12)

• Team Management: Lead, motivate, and develop team members.
• Task Assignment: Assign tasks, set priorities, and ensure workload balance.
• Performance Monitoring: Track progress, provide feedback, and conduct performance reviews.
• Training and Development: Identify training needs, coach, and mentor team members.
• Communication: Relay information between management and team, ensuring clear expectations.

Licensed Cabin Crew (Embraer 135/145) in CABIN CREW CONVERSION TRAINING – LAGOS AVIATION ACADEMY (2026-12)

Licensed Cabin Crew (B737/300/400/500) in CABIN CREW INITIAL TRAINING – UNIVERSAL SCHOOL OF AVIATION, ABUJA CAMPUS (2024-12)

BSC in PUBLIC ADMINISTRATION – NATIONAL OPEN UNIVERSITY (2024-12)