Elizabeth Ngozi

Mass Communication graduate with practical experience in administration, customer service, office coordination, documentation, research, and client relations. Proficient in Microsoft Word, Excel, and PowerPoint, with proven ability to manage records, coordinate tasks, resolve issues, and maintain accurate information while delivering efficient service and supporting smooth business operations.

Trainee Journalist, Judiciary Desk - Vanguard Media Limited - Lagos

(2024-10 - 2025-04)

• Strengthened report accuracy by conducting research, fact-checking information, and verifying sources before publication.
• Improved content quality through proofreading, editorial review, and accuracy checks.
• Delivered well-researched assignments within deadlines while managing multiple information sources and competing priorities.

Receptionist / Supervisor - Hotel Bel Ami - Lagos

(2021-04 - 2022-10)

• Enhanced guest service by promptly resolving enquiries, requests, and concerns.
• Coordinated front-desk activities and supported a four-person team to maintain smooth service operations.
• Maintained accurate guest records, billing documents, and administrative information for reliable front-office operations.

Personal Assistant - Iponri Community Magazine - Lagos

(2019-03 - 2020-02)

• Streamlined office workflow by organizing documents, correspondence, schedules, and daily activities.
• Improved document accessibility through organized physical and digital filing.
• Supported timely completion of administrative tasks by coordinating information, correspondence, and office requirements.

Bachelor of Science (B.Sc.) - Mass Communication - National Open University of Nigeria (NOUN) (2022-04 - 2026-04)