Emeka Chukwuekem

Experienced Application Support Analyst with vast IT operations experience. Skills include computer networking, Windows and Linux Administration, Core Banking Application Support, analytical thinking and creative problem solving. Able to apply customer service concepts to IT to improve user experience for clients, employees and administration.

• Debug issues in the production environment through analyzing logs, collection metrics, leveraging app-monitoring tools, and creating solutions for sustained resiliency. • Create and maintain documentation including detailed analysis into the application end-to-end flow and infrastructure stack for various critical applications. • Performing analyses on software application functionality and suggesting improvements

Bachelor of Engineering in (BEng), Agricultural Engineering University of Maiduguri