Emem Asuquo

Registered Nurse and Medical Virtual Assistant with clinical and administrative experience supporting patient care in both in-person and remote healthcare settings. Skilled in patient scheduling, EMR documentation, insurance verification, patient education, appointment coordination, and HIPAA-compliant communication. Experienced in delivering compassionate patient support, coordinating care, maintaining accurate medical records, and collaborating with multidisciplinary healthcare teams.

Passionate about improving patient experiences through efficient virtual healthcare operations.

Medical Virtual Assistant Intern at MedVA LaunchPad Academy (2026-06 – Present)

• Maintained HIPAA-compliant documentation practices and protected patient confidentiality throughout all simulated clinical and administrative activities.
• Documented patient information in Electronic Health Record (EHR) simulations while maintaining accuracy, completeness, and compliance with healthcare documentation standards.
• Demonstrated professional patient communication through simulated phone calls, emails, and virtual interactions while following patient communication protocols.
• Performed simulated patient intake, appointment scheduling, registration, and follow-up coordination to support continuity of care.
• Prepared accurate SOAP notes, patient summaries, and clinical documentation following healthcare documentation standards.
• Performed simulated insurance eligibility verification and prior authorization workflows using real-world healthcare scenarios.
• Applied ICD-10-CM, CPT, and HCPCS coding principles to basic medical billing and coding exercises.
• Assisted with remote patient monitoring workflows, including documenting patient-reported health data and identifying findings requiring provider escalation.
• Collaborated on simulated care coordination activities to support continuity of patient care and provider workflow efficiency.

Customer Support at Belmic Pharmacy (2025-06 – 2026-01)

• Assisted over 50 patients daily with prescription inquiries, medication information, and general healthcare questions.
• Educated patients on medication use, dosage instructions, and over-the-counter treatment options.
• Verified prescription information and collaborated with pharmacists to promote medication safety and accuracy.
• Maintained accurate patient and transaction records while safeguarding confidential information.
• Resolved patient concerns promptly through professional and empathetic communication.
• Supported pharmacy operations through documentation, data entry, and administrative assistance.

Registered Nurse at Child Kid Children Hospital (2024-05 – 2025-03)

• Coordinated patient care with physicians and multidisciplinary healthcare teams to ensure continuity of care.
• Documented patient assessments, treatments, medication administration, and progress notes in electronic medical records.
• Educated patients and caregivers on treatment plans, medications, disease prevention, and discharge instructions.
• Assisted with patient admissions, discharge planning, referrals, and follow-up care coordination.
• Monitored patient conditions and communicated significant clinical changes promptly to healthcare providers.
• Maintained compliance with healthcare documentation standards and patient confidentiality requirements.

Nurse Intern at Gbagada General Hospital (2022-05 – 2023-04)

• Assisted healthcare providers with patient assessments, documentation, and treatment preparation across multiple clinical departments.
• Maintained accurate patient records while ensuring confidentiality and compliance with healthcare standards.
• Supported patient education on disease prevention, medication adherence, and healthy lifestyle practices.
• Collaborated with multidisciplinary teams to deliver patient-centered care.
• Participated in community outreach programs promoting HIV prevention and cervical cancer awareness.

Bachelor of Nursing Science in Nursing and Midwifery Sciences – University of Calabar (2021)