Operations & Account Manager - Estakem International - Lagos, Nigeria
(2026-04)
Provide strategic leadership for production, warehouse operations, inventory management, procurement, logistics, administration and operational governance. Appointed to assess existing business processes, strengthen operational controls and implement systems that improve productivity, accountability and long-term organisational performance.
- Conducted a comprehensive operational assessment that identified critical gaps across production planning, warehouse operations, procurement, inventory control, documentation and supply chain management, leading to a structured operational improvement roadmap.
- Designed and implemented a Daily Production Planning & Readiness Checklist to verify manpower, machinery, raw materials, utilities and quality requirements before production, improving coordination and operational readiness.
- Established a Daily Operations Dashboard and KPI reporting framework, providing management with real-time visibility into production, inventory, procurement and operational performance to support informed decision-making.
- Led the reorganisation of warehouse operations by implementing FIFO and FEFO inventory management principles, segregating expired and obsolete products, improving stock traceability and strengthening inventory accuracy.
- Developed a structured inventory management framework to replace manual stock control practices, improving accountability and reducing inventory discrepancies.
- Designed a sustainable raw material sourcing and procurement strategy supported by supplier evaluation, inspection standards and demand forecasting to reduce emergency purchasing and improve supply reliability.
- Introduced company-wide governance systems including Document Control, Asset Register, Asset Movement Register, Vehicle Movement Register, Fleet Inspection Checklist and Workers' Attendance Register, strengthening compliance, accountability and audit readiness.
- Applied Lean Manufacturing principles to identify operational waste, improve workflow efficiency and promote a culture of continuous improvement across production and support functions.
- Improved communication and collaboration between production, warehouse, procurement and logistics teams, reducing operational delays and enhancing production responsiveness.
Process / Logistics Supervisor - Wilmar Calaro Palm Oil Mill (Biase Plantations Limited) - Cross River State, Nigeria
(2023-10 - 2026-04)
Directed day-to-day production operations within a 45 TPH palm oil mill, ensuring safe, efficient and cost-effective processing while coordinating production, maintenance, laboratory, logistics and quality teams to consistently achieve operational and business objectives.
- Managed daily processing of 900–1,000 metric tonnes of Fresh Fruit Bunches (FFB) while consistently meeting production and quality targets.
- Contributed to increasing overall mill operational efficiency from approximately 40% to 95% through process optimisation, operational discipline, performance monitoring and effective team leadership.
- Sustained Oil Extraction Rate (OER) above 20%, maintaining oil losses below 1.7% and kernel losses below 2%, improving production yield and profitability.
- Reduced operational downtime to below 8% by strengthening coordination between production and maintenance teams, ensuring timely response to equipment issues and production bottlenecks.
- Supervised and coordinated more than 100 employees across production, logistics, maintenance and support functions while maintaining high standards of safety, productivity and operational discipline.
- Coordinated production activities across sterilisation, threshing, pressing, clarification, kernel recovery and dispatch operations to ensure uninterrupted production flow.
- Worked closely with laboratory personnel to monitor product quality, analyse process performance and implement corrective actions that improved operational efficiency.
- Coordinated movement of raw materials, finished products and by-products while improving communication between production, warehouse and logistics functions to support continuous manufacturing operations.
- Supported implementation of continuous improvement initiatives that enhanced equipment utilisation, production efficiency and operational reliability.
Laboratory Analyst - Wilmar Calaro Palm Oil Mill (Biase Plantations Limited) - Cross River State, Nigeria
(2021-10 - 2023-10)
- Performed chemical and physical analyses of Crude Palm Oil (CPO), Crude Palm Kernel Oil (CPKO), Palm Kernel (PK), process water, boiler water and other production samples to support quality assurance and process control.
- Delivered accurate and timely laboratory reports that enabled production teams to make informed operational decisions and maintain product quality.
- Maintained laboratory quality systems through equipment calibration, analytical documentation and compliance with established testing procedures.
- Collaborated with Production, Engineering and Quality Assurance teams to investigate process deviations, identify root causes and implement corrective actions.
- Supported continuous improvement initiatives by monitoring quality trends, identifying process abnormalities and recommending operational improvements.
- Built a strong technical foundation in process control and quality management that supported progression into production and operations leadership.
Customer Service / Aviation Security (AVSEC) Officer - Ibom Air - Nigeria
(2020-01 - 2021-12)
- Delivered professional customer service while ensuring compliance with aviation security standards and operational procedures.
- Coordinated passenger movement, resolved operational issues and worked closely with airport stakeholders to maintain safe and efficient airline operations.
- Strengthened communication, crisis management and stakeholder engagement skills applicable to operations leadership.
Vice Principal (Administration) - Catholic Schools Board - Calabar
(2018-01 - 2020-12)
- Coordinated daily administrative operations, institutional documentation and staff activities.
- Supported strategic planning, policy implementation and resource management while improving administrative efficiency and accountability.
Chemistry Teacher (NYSC) - Catholic Schools Board - Calabar
(2017-01 - 2018-12)
- Delivered Chemistry instruction and supervised laboratory practical sessions with emphasis on safety, analytical thinking and academic excellence.
- Developed coaching, presentation and people development skills that continue to support leadership responsibilities.
Executive Assistant to the Archbishop - Catholic Archdiocese of Calabar - Calabar
(2016-01 - 2017-12)
- Managed executive schedules, official correspondence, meetings and confidential documentation.
- Coordinated stakeholder engagements and provided administrative support to executive leadership, strengthening organisational and communication capabilities.
