Emmanuel John

"As a content writer and customer service enthusiast, I bring creativity, empathy, and a passion for delivering exceptional experiences. With a background in crafting engaging stories and supporting customers, I excel at:

• Writing compelling articles, blog posts, and social media content that resonates with diverse audiences
• Providing empathetic and solution-focused customer care that builds trust and loyalty.
• Collaborating with teams to drive innovation and achieve shared goals.

I'm eager to join a dynamic organization where I can leverage my skills to drive growth, inspire audiences, and make a positive impact. Let's connect and explore how I can contribute to your team's success!"

Professional Experience

Associate Product Manager, Acetech

Key Responsibilities

• Assisted in product management processes
• Coordinated with cross-functional teams to gather product requirements
• Conducted market research and analyzed customer feedback
• Assisted in product roadmap planning and prioritization

Content Writer, Streetschool

Key Responsibilities

• Content Strategy & Creation: Developed and executed comprehensive content marketing strategies, crafting engaging content that resonated with diverse audiences.
• Brand Management: Successfully managed brand reputation and visibility through strategic content creation and marketing initiatives.

Achievements

• Content Impact: Created and published pieces of content, achieving an average engagement rate and increasing followers.
• Brand Awareness: Successfully increased brand awareness through targeted content marketing campaigns, resulting in an increase in website trafic and increase in social media engagement.

Brand & Marketing Ambassador, Yellowcard

Key Contributions

• User Acquisition & Onboarding: Played a pivotal role in onboarding new users, driving an increase in user acquisition and revenue growth.
• Brand Representation: Effectively represented the Yellowcard brand, promoting marketing campaigns and initiatives that resulted in an increase in brand recognition.
• Cross-Functional Collaboration: Collaborated with teams to achieve marketing goals and objectives, contributing to the increase in team productivity and efficiency.

Achievements

• User Growth: Contributed to a increase in new users and a increase in customer engagement.
• Brand Recognition: Successfully promoted brand campaigns, resulting in an increase in brand recognition and a increase in customer loyalty.

Key Skills

• Product Management
• Content Writing & Marketing
• Brand Representation
• User Acquisition & Onboarding
• Cross-Functional Team Collaboration

Education

• Bachelor of Science in Banking and Finance, University of Uyo
• Coursework: Financial Management, Commercial Bank Management, Financial Markets and Institutions
• Graduated with Third Class Honors
• 2016-2022