Emmanuel Tsehe

Customer-focused professional with 3+ years of remote experience resolving high-volume inquiries and boosting satisfaction. Highly organized and proactive, with a proven track record of managing complex calendars, digital correspondence, and team workflows in async environments.

Customer Service - Aspam Group Ltd.

(2019-01 - 2021-12)

• Handled customer inquiries and complaints via phone, email, and live chat.
• Resolved issues efficiently and ensured customer satisfaction.
• Maintained accurate records and updated customer information.

Customer Service - Cantina Restaurant and Restaurant

(2021-01 - 2024-12)

• Provided excellent customer service in a fast-paced environment.
• Managed reservations, orders, and customer requests.
• Built strong customer relationships and improved service quality.

Graphics Design / Virtual Assistant - Burger King

(2024-01 - 2026-12)

• Designed marketing materials, social media content, and promotional graphics.
• Managed emails, calendars, and schedules for smooth daily operations.
• Supported team with administrative tasks and project coordination.

B. Ed - Education Management - Benue State University (2016-01 - 2020-12)

Bristow Secondary School, Benue State (2007-01 - 2013-12)