Esther Lawrence

Data Analyst candidate with a B.A. in Foreign Languages and a strong interest in using data to support business decisions, improve processes, and communicate actionable insights. Developing practical skills in Excel, SQL, Power BI, Tableau, and Python, with additional learning in R, SPSS, and HTML. Building an e-commerce sales analytics portfolio involving data cleaning, transformation, and business intelligence.

Brings workplace experience in customer communication, lead qualification, record management, and administrative support.

Completed She Leads Africa Data

Analytics training and is currently undertaking training in Artificial Intelligence (AI) and Machine Learning (ML), including AI prompt engineering.

NYSC Front Desk & Live Chat Support at Piston and Fusion Academy (Present)

National Youth Service Corps (NYSC) placement | Current

• Respond to enquiries through WhatsApp, email, phone calls, and live chat.
• Communicate with prospective trainees and help qualify leads.
• Maintain trainee registration records, unregistered delegate information, CRM-related data sheets, and mentorship records.
• Support administrative documentation, including confirmation letters, and collaborate with colleagues to support daily operations.

B.A. in Foreign Languages – Olabisi Onabanjo University (OOU) (2020 – 2024)