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Esther Ogunseye

Esther Ogunseye

VIRTUAL ASSISTANT | CUSTOMER SERVICE | ADMINISTRATIVE SUPPORT

Talent
AbaMember since October 12, 2026
Customer Servicecustomer inquirieswritten supportfollow-upcomplaint handlingissue escalationcustomer experienceEmail Managementinbox organizationsorting and prioritizationprofessional responsescommunication recordsCalendar Managementappointment schedulingmeeting coordinationreminderscalendar organizationconflict preventionAdministrative Supportdata entrydocument organizationonline researchrecord managementtask prioritizationdata organizationformattingsorting/filteringdata validationVLOOKUPXLOOKUP
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Customer Servicecustomer inquirieswritten supportfollow-upcomplaint handling

About

Detail-oriented and customer-focused Virtual Assistant skilled in Customer Service, Email Management, Calendar Management, Data Entry, Administrative Support, and online research. I help businesses stay organized, respond to customers professionally, manage information accurately, and reduce routine administrative workload. Proficient with Google Docs, Google Sheets, Microsoft Excel, Gmail, Zendesk, CRM systems, Trello, Slack, and Zoom.

Known for clear communication, organization, attention to detail, problem-solving, adaptability, and a strong willingness to learn.

Education

Higher National Diploma (HND) - Library and Information Science - Federal Polytechnic Nekede, Owerri (2026)

Skills

VIRTUAL ASSISTANTCUSTOMER SERVICEADMINISTRATIVE SUPPORT

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