Eworo Eriki

I am a results-driven hospitality professional with over 6 years of progressive experience in nightlife, lounge, restaurant, and hotel environments. Experienced as a Waiter, Public Relations Officer, and Supervisor, with proven expertise in customer service, team supervision, guest relations, and daily operations management. Strong ability to enhance guest satisfaction, coordinate staff, resolve complaints efficiently, and maintain high service standards.

Adept at fast-paced environments, revenue support, and operational excellence.

Waiter - CIRCA NON PAREIL - Lagos State

(2024-12 - 2026-03)

• Provided prompt food and beverage service in a fast-paced nightclub environment while ensuring excellent customer satisfaction.
• Processed orders accurately using POS systems and handled cash/card transactions efficiently.
• Maintained cleanliness of tables and service areas, ensured compliance with safety and hygiene standards, and supported upselling of drinks and menu items.

Supervisor - SUBURB LOUNGE & BAR - Lagos State

(2023-12 - 2024-08)

• Oversaw daily lounge and bar operations, ensuring smooth service flow and high guest satisfaction.
• Supervised bartenders and service staff, managed shift schedules, and enforced service standards.
• Handled customer complaints, monitored cash/POS transactions, and supported sales through upselling strategies.

Waiter - ODIS HAVEN HOTEL - Lagos State

(2022-01 - 2023-10)

• Provided prompt food and beverage service in a fast-paced nightclub environment while ensuring excellent customer satisfaction.
• Processed orders accurately using POS systems and handled cash/card transactions efficiently.
• Maintained cleanliness of tables and service areas, ensured compliance with safety and hygiene standards, and supported upselling of drinks and menu items.

Waiter - JASPER NIGHT CLUB - Cross River

(2020-01 - 2021-12)

• Provided prompt food and beverage service in a fast-paced nightclub environment while ensuring excellent customer satisfaction.
• Processed orders accurately using POS systems and handled cash/card transactions efficiently.
• Maintained cleanliness of tables and service areas, ensured compliance with safety and hygiene standards, and supported upselling of drinks and menu items.

HND - Computer Engineering Technology - AKANU IBIAM FEDERAL POLYTECHNIC (2019)

Senior School Certification - GOVERNMENT TECHNICAL COLLEGE (2017)