Hybrid Frontend Engineer & Technical Support Specialist (Contract) at NEXXA Data Tech Solutions (2024-12 – Present)
Client: PZ Cussons Nigeria – Sales Force Automation Project. Developed and enhanced features for enterprise Distribution Management System (DMS) portal and provided comprehensive technical support and data analysis.
- Developed and enhanced features for enterprise Distribution Management System (DMS) portal using React and TypeScript, including Route Management, Customer Management, and KPI Dashboards
- Implemented role-based access control and dynamic UI components, improving admin workflow efficiency by 30%
- Integrated RESTful APIs for real-time data synchronization between web and mobile platforms
- Contributed to Android-based Handheld Terminal (HHT) mobile app modules used by 500+ field sales representatives
- Optimized application performance and responsiveness across devices, reducing load times by 25%
- Monitored and analyzed application data using MySQL queries to track user activities, transactions, and system performance metrics
- Utilized Azure Service Bus to track and troubleshoot inter-service communications between shipment, order, and inventory systems
- Generated comprehensive user activity reports using Excel, providing actionable insights that informed system optimization decisions
- Provided Tier 2 technical support for deployed SFA system, resolving complex issues and escalating when necessary
- Documented system processes and created knowledge base articles for support team reference
- Supported digital transformation initiative that processed ₦1.2B+ in transactions within two months, reduced manual errors by 40% through real-time data synchronization, and improved operational transparency across 50+ distributor locations
Frontend/Mobile Engineer (Full-Time) at OYASYNC LTD (2024-09 – 2025-06)
Developed responsive web and mobile applications using React.js, Next.js, React Native, and TypeScript. Built features for LPG delivery service platform.
- Developed responsive web and mobile applications using React.js, Next.js, React Native, and TypeScript
- Built Gassit Corporate feature enabling differentiated service for bulk-buying customers with tailored delivery options
- Implemented real-time delivery tracking and verification system, improving delivery transparency by 60%
- Created admin dashboard modules including Delivery Time Setup, Driver Management, and Customer Analytics
- Developed LPG Dashboard for Oyasync ERP with multi-currency toggle and KPI visualization
- Collaborated with backend teams on API integration, improving data communication efficiency by 35%
IT Support/Customer Support (Full-Time) at OYASYNC LTD (2024-05 – 2024-09)
Managed customer issues through ticketing system and provided technical troubleshooting for application users.
- Managed customer issues through Zoho-desk ticketing system, maintaining 95% resolution rate within SLA
- Evaluated software functionalities and reported 50+ bugs to engineering team, contributing to product improvement
- Provided technical troubleshooting for Gassit application users, improving customer satisfaction scores by 25%
- Created user documentation and best practice guides for software and hardware usage
Frontend Engineer (Contract) at TECHPROSNAIJA (2023-08 – 2023-12)
Developed responsive interfaces for comprehensive Learning Management System (LMS) using React and Tailwind CSS.
- Developed responsive interfaces for comprehensive Learning Management System (LMS) using React and Tailwind CSS
- Integrated EmailJS SDK for automated email communications to platform subscribers
- Collaborated with backend team on API integration, ensuring seamless data flow between systems
- Participated in code reviews and debugging sessions, maintaining high code quality standards
Frontend Developer (Contract) at EDITFY (2023-07 – 2023-08)
Developed reusable website templates for education sector using NextJS and TypeScript.
- Developed reusable website templates for education sector using NextJS and TypeScript
- Adapted existing systems to create custom templates, reducing development time by 30%
- Conducted code reviews and implemented best practices for maintainable codebase
