Faith Okpara

A dedicated and dependable professional with experience in administration, customer service, sales, and facility support. I have a proven ability to manage operations, supervise teams, and deliver excellent customer service. I am result-driven, organized, and committed to achieving organizational goals while maintaining high standards of professionalism.

Manager - Vivid Impression Computers - Itigidi

(2015-01 - 2018-12)

• Managed day-to-day operations of the computer business.
• Supervised staff and ensured excellent customer service.
• Handled client relationships and ensured timely delivery of services.
• Coordinated typing, printing, photocopying, scanning, and other office services.
• Managed records, inventory, and office supplies.
• Resolved customer complaints and ensured a positive experience.

Facility Support Staff - Pathfinder International (NGO)

(2018-01 - 2019-12)

• Provided operational and administrative support for the organization.
• Assisted with office and facility management.
• Maintained office equipment and ensured a clean and organized environment.
• Supported day-to-day activities and ensured smooth operations.

Manager - Vachem Guest House - Itigidi

(2020-01 - 2021-12)

• Overseeing daily operations of the guest house.
• Managed staff and ensured excellent customer service.
• Handled guest reservations, check-ins/check-outs, and complaints.
• Maintained records and ensured cleanliness and proper facility management.
• Worked to improve guest satisfaction and business performance.

Sales Representative - Everyday Super Market - Owerri

(2021-01 - 2022-12)

• Managed customer interactions and provided product guidance.
• Processed transactions accurately and maintained product displays.
• Achieved sales targets through excellent customer service.
• Resolved customer complaints and ensured customer satisfaction.
• Monitored stock levels and promoted new products and offers.

Supervisor - Travel No Travel (TNT) Apartment - Lagos

(2026-01)

• Supervised daily apartment operations.
• Coordinated staff and assigned daily responsibilities.
• Managed guest check-ins and check-outs.
• Maintained records and documentation.
• Ensured excellent customer service and smooth day-to-day operations.

Classroom Teacher - National Youth Service Corps (NYSC)

(2025-01)

• Delivered engaging lessons and prepared lesson notes.
• Tracked students' academic progress and provided mentorship.
• Maintained classroom discipline and supported student development.
• Contributed to school activities and ensured a conducive learning environment.

Bachelor of Science (B.Sc.) - Biochemistry - University of Cross River State (2020-01 - 2024-12) Calabar

West African Senior School Certificate (WASSCE) - Community Secondary School (2013-01) Itigidi, Abi LGA, Cross River State

First School Leaving Certificate (FSLC) - Government Primary School (2007-01) Itigidi, Abi LGA, Cross River State