Fatima Abdulkadir

Results-driven professional with 3+ years of experience in sales and customer interaction. Expert in outbound communication, cold calling, appointment setting, and lead generation. Proven ability to handle high-volume calls (10+ quality-focused daily), manage objections, and maintain CRM records via HubSpot. Combines a confident phone presence with technical precision in AI training and quality evaluation.

Sales / Customer Representative at Malanes Party Pieces (2022-07 – 2025-09)

• Managed daily customer interactions through high-volume telephone calls and in-person engagement.
• Conducted 10 quality-focused calls daily to support business growth and lead generation.
• Applied persuasion and objection handling techniques to support sales and purchasing decisions.
• Handled customer complaints and resolved issues professionally to ensure retention.
• Maintained accurate sales records and processed transactions using digital tools and HubSpot CRM.

AI Trainer & Evaluation Specialist at Independent Contributor (2026-01 – Present)

• Evaluate AI-generated content for accuracy, relevance, and consistency against strict guidelines.
• Identify errors and quality issues through detailed research and verification.
• Work independently across remote digital platforms while meeting strict deadlines.

BSc – Miva Open University (2029)