Fatima Hassan

Detail-oriented HR Generalist with 3+ years in HR admin, confidential records management, and employee support in public sector and NGOs in Northern Nigeria. Managed 500+ confidential files with 100% data integrity, served as HR Helpdesk for 50+ inquiries weekly, supported payroll verification, onboarding, and probation tracking.

Native

Hausa speaker with strong knowledge of safeguarding and cultural dynamics. Seeking HR Generalist / HR Officer role in National and International NGOs.

Administrative / HR Support Officer - Sadiq Osude Sale (SOS) Foundation - Lafia

(2024-01 - 2024-12)

• Maintained 500+ confidential personnel records with 100% confidentiality and HR data integrity.
• Served as HR Helpdesk for 30+ inquiries weekly on HR policies, benefits, and payment support.
• Supported payroll verification and scholarship disbursement, reducing errors by 20%.
• Planned employee engagement initiatives (welfare distributions, vocational training for 50).
• Prepared HR dashboards and reports using Excel & KoboCollect.

NYSC Corps Member – Admin / HR Assistant - Nasarawa State Muslim Pilgrims Welfare Board - Lafia

(2023-04 - 2024-04)

• Managed 500+ confidential files (HR filing) ensuring data privacy and easy retrieval.
• Managed HR Helpdesk, responding to 50+ inquiries weekly on procedures and onboarding.
• Verified documents for compliance, reducing processing errors by 30%.
• Coordinated travel, logistics, and onboarding documentation for 100+ staff/pilgrims.
• Drafted confirmation letters and maintained tracking logs.

Community Mobilizer / HR Field Support - Source of Hope Foundation - Lafia

(2021-11 - 2024-10)

• Mobilized 250+ women & youth across 5 rural communities.
• Facilitated 15+ dialogue sessions, documented minutes, and collected feedback.
• Led campaigns on child protection, safeguarding, and girls' education (PSEA aligned).

Secretary - SERVICOM Vanguard (NYSC CDS)

(2023-04 - 2024-04)

• Elected Secretary; promoted service delivery, accountability, and customer service excellence.
• Organized sensitization on service rights and feedback mechanisms.
• Facilitated training on communication, empathy, and ethics for 30+ members.

B.A - Islamic Studies - Nasarawa State University, Keffi (2023-02)

SSCE - Government Secondary School