Sales & Customer Service Representative - General Merchandise Food Store - Umuahia, Abia State
(2023-01 - 2025-12)
- Delivered customer support services through handling inquiries, payments, complaints and transaction processing while maintaining service quality standards.
- Supported inventory control and stock replenishment processes to maintain product availability and reduce operational disruptions.
- Maintained transaction accuracy and participated in daily reconciliation activities.
- Built positive customer relationships resulting in improved customer experience and repeat patronage.
- Assisted operational activities contributing to smooth workflow and business continuity.
Administrative & Compliance Intern - National Agency for Food and Drug Administration and Control (NAFDAC) - Lagos State
(2022-01 - 2022-12)
- Provided administrative support through effective documentation management, records administration and coordination of office activities.
- Maintained confidential records and ensured accuracy, organization and integrity of administrative information.
- Supported compliance and quality documentation processes in alignment with regulatory requirements and internal procedures.
- Assisted in preparing reports, managing filing systems and improving document accessibility and workflow efficiency.
- Contributed to process coordination and operational effectiveness within a regulated environment.
- Collaborated with team members to support administrative operations and service delivery objectives.
Administrative & Education Support Associate (NYSC) - Secondary Grammar School, Ibeno - Akwa Ibom State
(2025-01 - 2026-12)
- Provided administrative and operational support to facilitate efficient day-to-day institutional activities.
- Maintained accurate records, reports and documentation in support of administrative processes.
- Assisted with internal coordination, communication and information management activities.
- Collaborated with staff and stakeholders to support educational and community initiatives.
- Demonstrated adaptability, teamwork and strong organizational skills within a dynamic service environment.
- Contributed to community engagement and development programmes through the National Youth Service Scheme.
