Favour Nna

Highly organized graduate with a Bachelor's degree in Applied Microbiology and Brewing and practical experience in administrative support, front desk operations, customer service, and records management. Proficient in Microsoft Office Suite and Google Workspace, with excellent communication, organizational, and problem-solving skills. Demonstrates the ability to work effectively in fast-paced environments, manage multiple priorities, and provide exceptional support to clients and team members.

Front Desk Officer/Receptionist - De-Sculpture Gym

(2026-01 - 2026-07)

• Welcomed clients and visitors.
• Daily store inventory.
• Registering clients and new members.
• Store record & Book record of members and items sold in the gym.
• Closing of accounts.
• Responded to clients' inquiries via phone and in person.
• Organized tasks, set reminders and track progress using To-Do-List app.
• Call tracks and KPI.

Front Desk Officer/Receptionist - Francis Computers & Accessories

(2025-01 - 2025-12)

• Welcomed customers and guests.
• Daily store inventory.
• Responded promptly to customers inquiries via phone and in person.
• Prepared customer receipts and packaged completed orders accurately.
• Maintained daily sales documentation and customer purchase records.

Front Desk Officer/Receptionist - St. Charles Medic Diagnostics - Awka

(2022-02 - 2023-01)

• Received and attended to patients.
• Scheduled appointments and coordinated patient visits.
• Managed incoming telephone calls, emails, and general enquiries.
• Maintained accurate office records and filing systems.
• Presented laboratory results to patients while maintaining professionalism and confidentiality.

Bachelor of Science (B.Sc.) - Applied Microbiology and Brewing - Nnamdi Azikiwe University (2018 - 2021)

National Youth Service Corps - National Youth Service Corps (NYSC) (2023 - 2024)