Favour Onyiyechi
Management and Customer Care Professional
Talent
LagosMember since September 2, 2026
Customer service and communicationCustomer relationship managementProblem solvingTeamwork and coordinationTime managementWhatsApp and digital communicationAbility to follow instructionsFast learning and adaptability
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Customer service and communicationCustomer relationship managementProblem solvingTeamwork and coordinationTime management
About
Hardworking and responsible professional with over 2 years of work experience in management and customer care. Experienced in communicating with customers, handling enquiries, supporting daily operations, and working with others. A fast learner who enjoys reading and learning new skills, with a strong willingness to contribute positively in a customer service or digital engagement role.
Experience
Management Role at Denco Apple Store (2023-08 – 2024-12)
- Supported the day-to-day management and smooth running of store activities.
- Communicated with customers and assisted with their needs and enquiries.
- Coordinated tasks and supported colleagues to complete daily responsibilities.
- Handled issues responsibly and helped find practical solutions.
- Maintained a professional and respectful approach when dealing with customers and team members.
Customer Care at Speedaf Office (2023-03 – 2023-12)
- Communicated with customers professionally and respectfully.
- Responded to customer questions, enquiries, and requests.
- Assisted customers with their concerns and provided appropriate support.
- Followed up on customer needs when necessary.
- Worked patiently and responsibly to provide a positive customer experience.
Education
SSCE in Secondary School Education
Skills
Management and Customer Care Professional
