Favour Onyiyechi

Hardworking and responsible professional with over 2 years of work experience in management and customer care. Experienced in communicating with customers, handling enquiries, supporting daily operations, and working with others. A fast learner who enjoys reading and learning new skills, with a strong willingness to contribute positively in a customer service or digital engagement role.

Management Role at Denco Apple Store (2023-08 – 2024-12)

• Supported the day-to-day management and smooth running of store activities.
• Communicated with customers and assisted with their needs and enquiries.
• Coordinated tasks and supported colleagues to complete daily responsibilities.
• Handled issues responsibly and helped find practical solutions.
• Maintained a professional and respectful approach when dealing with customers and team members.

Customer Care at Speedaf Office (2023-03 – 2023-12)

• Communicated with customers professionally and respectfully.
• Responded to customer questions, enquiries, and requests.
• Assisted customers with their concerns and provided appropriate support.
• Followed up on customer needs when necessary.
• Worked patiently and responsibly to provide a positive customer experience.

SSCE in Secondary School Education