Favour Paul

Motivated and organised graduate seeking a Secretary position where I can contribute strong communication, record-keeping, and coordination skills. I have hands-on experience supporting office operations and providing excellent customer service, and I am committed to working efficiently and professionally in any organisation.

Assistant Secretary / Team Coordinator at National Biotechnology Development Agency (NABDA) (2024-04 – 2024-09)

SIWES placement providing administrative and secretarial support

• Assisted with administrative and secretarial duties including documentation and filing
• Managed incoming calls, emails, and official correspondence
• Scheduled meetings and coordinated team activities
• Maintained organised records and prepared reports when required
• Supported staff with office tasks to ensure smooth daily operations

Customer Service Representative at Bistro96 Restaurant (2024-09 – 2025-02)

Customer service and hospitality operations

• Attended to customers professionally and ensured satisfaction
• Handled cash transactions and processed payments accurately
• Managed customer complaints and resolved issues efficiently
• Maintained a clean and organised work environment
• Worked collaboratively with team members to ensure smooth service delivery

BSc in Plant Science and Biotechnology – Prince Abubakar Audu University (2025)