Feranmi Oluwagbemide
Product Designer
Talent
Lagos, LagosMember since June 15, 2023
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About
Computer Science graduate from Redeemer's University. Experienced User Experience Designer passionate about creating exceptional digital experiences. With a strong background in human-centered design principles and a keen eye for detail, I strive to craft intuitive and engaging interfaces that delight users. Skilled in conducting user research, wire-framing, prototyping, and usability testing, I bring a user-centric approach to every project I undertake.
Experience
Product Designer at Dukka Limited, Victoria Island, Lagos (2021 - Present):
- Led the design and development of a merchant verification dashboard, resulting in a 50% increase in merchant onboarding and a 60% reduction in verification time.
- Implemented a payment reconciliation dashboard, improving process efficiency and accuracy.
- Designed customer-facing products, including a mobile app, websites, and value-added services, leading to a 20% increase in user engagement.
- Created and implemented design systems to establish consistent standards and guidelines.
- Led the end-to-end design process for a new product, conducting user research and designing the admin module for efficient management.
- Implemented self-service features and intuitive interfaces, resulting in a 40% reduction in customer support inquiries.
- Contributed to visual storytelling, connecting with donors and supporters.
- Developed a cohesive brand identity across all touchpoints, effectively communicating the organization's mission.
- Created marketing collateral, including merchandise, to support initiatives.
- Developed marketing websites using HTML, CSS, and JavaScript.
- Conducted code reviews and assisted in debugging and maintaining existing websites.
Education
Redeemer’s University, Ede, Osun State Bsc. Computer Science
Undergraduate Project : Design and Implementation of a mobile application for students admission