Prospa Technologies Limited
| Head of Risk and Compliance (Fintech)
2022-06-14 | Currently work here
• Advise the Institution on various laws, regulations, licensing and standards in various jurisdictions of
business operations
• Coming up with effective plans to manage a crisis or compliance violation
• Reviewing processes around corporate governance, risks and compliance.
• Advising and addressing business/operations queries on any regulatory changes.
• Maintaining proper corporate interactions with the relevant local, state, federal governmental bodies to
ensure the business is up to date with the changing regulatory environment.
• Conduct impact assessments of new regulations/circulars/guidelines and guide business and
operations in implementing the changes.
• Reviewing applications for new activities/businesses and ensuring conduct of activities are in line with
regulations
• Streamlining and improving existing compliance and operational processes.
• Conducting regular compliance checks of BAU (Business as usual), client on-boarding, etc.
• Developed the Enterprise risk management framework, ERM Register and several other Policies.
• Built the Compliance PRD (Product Requirement Document) of the Institution in conjunction with the
Product Development Team.
• Built a compliance chart to track and monitor Institutional compliance to regulatory returns and reporting.
• Built efficient KYC and AML systems for Member onboarding and transaction monitoring.
• Reduced Chargeback cases by 20% after introducing tighter security measures in Account opening.
Mkobo Microfinance Bank Limited
| Head of Credit and Risk Management (Fintech) 2021-11-08 | 2022-06-10
- Developed the Enterprise risk management framework, ERM Register, Credit policies, processes, procedures and reporting standards that define the bank’s risk strategy and appetite in line with its overall business objectives.
- Monitoring the business development for emerging risks and recommending policies and procedures to improve the risk management process.
- Developed methods to generate a robust system to identify, monitor, manage and control credit, market and operational risks.
- Facilitating the identification, assessment, measurement, monitoring, controlling and reporting the level of Risks.
- Maintaining oversight over the bank’s enterprise risk management activities.
- Acting as the champion of risk management for the Company and help improve Management team understanding of key risk identification, assessment, monitoring and reporting and mitigation.
- Providing support, education and training to staff in order to create and increase risk awareness.
- Ensuring proper documentation of credits by adhering to set documentation standards and procedures.
- Defining credit approval framework and recommend credit approval limits in line with banks’ policy.
- Analysing and appraising Individual credit requests in accordance with approved policies and procedures to ensure that credit exposures are created subject to stipulated guidelines.
- Conducting periodic stresstests and scenarioanalysis, assessing the impactto the Bank’s credit portfolio .
- Reviewing and analysing the delinquent portfolio to identify key causal factors, make recommendations and tracking them to ensure adequate and timelyclosure
- Responsible for loan recovery, such as negotiating work out plans and strategies for delinquent customers and providing additional support with respect to exposures requiring collection agencies or legal action
- Monitoring violations of credit policies, providing analysis, conclusion and recommendations, presenting findings to senior management and suggest actions/penalties to be taken when appropriate
- Preparing timely, comprehensive and reliable credit risk reports to senior management and board on a regular basis
- Monitoring and managing the performance and development of direct reports.
- Developing appropriate Risk Management strategies/tools and disseminate appropriate risk management practices in line with developments in business products, change in clients, markets/industry, laws and regulations.
- Facilitated the reduction of PAR of the Bank to acceptable industry standards.
- Played a pivotal role in the growth of the Bank’s Loan Portfolio by over100%.
- Oversaw deployment of Credit risk decision Engine and scorecards for the Bank’s digital Lending Products.
Ekondo Microfinance Bank Limited
Senior level | Risk and Compliance Manager 2017-11-01 | 2021-11-01
- Routinely review and maintain the Bank’s GeneralLedger Accounts at minimalto no financial loss.
- Monitor, control and ensure compliance of the Bank’s laid down Policies and Procedures.
- Enterprise Risk assessment and cost benefit analyses of the Bank’s services and products
- Develop and implement policies and procedures that reduce credit risk for the Bank.
- Manage the building of financial models that predict credit risk exposure of the Bank.
- Monitor and ensure optimal performance of the Bank’s E-Lending Portfolio via Monthly reconciliation.
- Document and analyze Business impact of the Bank’s E-Channel Income and remittances.
- Drive the growth of E-Lending Products in the Bank via strategic Performance Management activities.
- Analyze Financial Data and Oversee the preparation of performance Reports for management.
- Save the Bank more than 50% in Vendor expenses through Vendor cost reduction derivatives.
- Uncover and eliminate fraudulent facilities prior to Loan disbursement.
- Evaluation of financial data, such as balance sheets and income statements to mitigate default risks.
- Conduct stress and scenario testing, as well as analysis of portfolio at global levels
- Ensures that project/department milestones/goals are met while adhering to approved budgets.
- A member of the Bank’s Corporate Strategy and Policy Review/ Development Team
- Supervise and mentor a Team of proactive Risk Management Staff.
- Ensuring absolute execution of Regulatory, Statutory and Legal Compliance by the Bank.
- Recommend and ensure implementation of relevant sanctions upon erring Staff.
Diamond Bank PLC
Senior level | Customer Service & Operations Manager Calabar, Nigeria
2012-07-01 | 2016-05-27
- Supervise over 30 proactive Branch Operations Staff.
- Maintain profitability through value based management of Customers and Staff.
- Maintain effective Vault Management processes by closing within the Branch Insurable Cash limit.
- Work closely with the Internal Control Unit to effectively achieve zero transaction error rate.
- Won the award of The Most Operationally Efficient Branch in 2015.
- Frequently save the Bank over 20% of Vendor and Security costs via competentrecommendations.
- Generated ATM and Non-interest income of over 9,ooo,ooo Bank via proactive Business support.
- Saved the Bank the undue cost of replacing ATMs by actively eliminating root causes of the ATM faults.
Diamond Bank PLC
Mid level | Customer Service Representative Calabar, Nigeria
2010-04-01 | 2012-06-30
- Listen to Customers’ complaints, proffer creative solutions and treat Customers’ Instructions.
- Generate Account Balances and print Account Statements for customers.
- Regularly open a daily minimum of 25 new Accounts for prospective Customers.
- Discover and terminate Business relationship between the Bank and potentially fraudulent Clients
- Maintain cordial working relationship with the Business Development Team & Manager,
- Successfully pilot efficient Customer Service delivery and high profitability.
- Won the Award for Customer Service Excellence in 2012.
Diamond Bank PLC
Entry level | Cash & Teller Services Officer Calabar, Nigeria
2007-08-15 | 2010-03-31
- Work with the Customer Service Manager & Cash Officer to maintain efficient service dissemination.
- Frequently Record zero daily Cash difference position.
- Monitor and ensure that the branch ATM is always online.
- Schedule Cash swaps with various Banks in order to move excess Vault cash from the Branch
- Uncovered cases of Deposit conversion by dishonest Tellers, saving the Bank from irreparable losses.
- Assist the Customer Service Manager and Cash Officer in Vault Management activities.
