Flora Andrew
Call center
Talent
AbujaMember since April 22, 2026
Customer Support & Client Relationship ManagementComplaint Resolution & Conflict HandlingEmail, Phone & Chat SupportActive Listening & CommunicationTime Management & MultitaskingMicrosoft Office & Google WorkspaceData Entry & Record Keeping
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Customer Support & Client Relationship ManagementComplaint Resolution & Conflict HandlingEmail, Phone & Chat SupportActive Listening & CommunicationTime Management & Multitasking
About
Dedicated and customer-focused professional with over 5 years of experience in communication, client interaction, and problem-solving. Skilled in handling inquiries, resolving complaints, and providing excellent remote support via phone, email, and chat. Strong ability to multitask, maintain professionalism, and ensure customer satisfaction.
Experience
Remote Customer Support (Freelance) at Self-employed (2023-01 – Present)
Providing remote customer support services including inquiry handling, complaint resolution, and customer relationship management.
- Respond to customer inquiries via phone, WhatsApp, and email
- Resolve complaints and provide clear solutions
- Maintain customer records and follow up effectively
- Ensure customer satisfaction through timely communication
Education
B.A. in Art Education
NCE in Fine & Applied Arts
Skills
Call center
