Fredrick Nwaji

Proactive Virtual Assistant and AI Automation Specialist with a strong background in workflow optimization, data management, customer support and digital productivity tools. Focused on helping businesses save time, reduce cost and achieve operational excellence by implementing AI driven solutions to increase productivity and efficiency. A strong communicator with excellent organizational skills and a commitment to delivering quality results in a fast-paced environment.

AI Automation Specialist/Engineer - LOKIMETRICS

(2026-04)

• Designed and implement AI-powered workflows to automate repetitive business processes.
• Integrate AI tools with existing business systems to improve efficiency and productivity.
• Develop and maintain automated customer support solutions, including chatbots and virtual assistants.
• Created AI-driven solutions for lead generation, customer engagement, and follow-up processes.
• Automate email management, scheduling, data entry, and reporting tasks.
• Analyze business operations to identify automation opportunities and process improvements.
• Configure and manage workflow automation platforms such as Zapier, Make & n8n.
• Develop AI prompts and workflows to enhance content creation, research, and business communications.
• Monitor automation performance, troubleshoot issues, and optimize workflows for maximum effectiveness.
• Ensure data accuracy, security, and compliance within automated processes.
• Reduce operational costs and manual workload through strategic implementation of AI technologies.
• Monitor, debug and optimize automation performance, latency and accuracy using logs, metrics and A/B tests.
• Ensure data privacy, security and compliance standards within all AI automation pipelines and integrations.
• Document system architectures, workflows and runbooks to support maintenance, handover and scalability.

Certificate - AI Automation and Prompt Engineering - EVOLVE HQ (2026-03 - 2026-03)

Certificate - Working as a Virtual Assistant - Alison.com (2025-07 - 2025-07)

Degree - Aircraft Engineering Technology - AIR FORCE INSTITUTE OF TECHNOLOGY, KADUNA (2021-05 - 2021-05)