Freedom Faith
Customer Service Personnel
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About
A dedicated and detail-oriented professional with hands-on experience in customer service, cash handling, and laboratory practice. Completed an Ordinary National Diploma in Science Laboratory Technology (August 2026). Skilled in resolving customer issues, maintaining accurate records, and staying composed under pressure. Seeking a role in retail, customer service, or cashiering where I can bring strong interpersonal skills and reliability to a growing team.
Experience
Customer Service Personnel at Mophem Logistics (2022-01 – 2024-12)
- Welcomed and attended to customers professionally, handling inquiries about company services
- Processed customer transactions and requests accurately, maintaining attention to detail under time pressure
- Resolved customer complaints and mediated conflicts between customers and staff
- Maintained accurate records of customer interactions and service outcomes
- Collaborated with team members to keep daily operations running smoothly
SIWES Intern (Industrial Training) at Christos Diagnostic Laboratory (2025-07 – 2025-12)
- Assisted laboratory scientists with routine tests and procedures
- Received, labeled, and handled patient samples following strict protocol
- Maintained accurate laboratory records and documentation
- Complied with safety and infection control guidelines
- Kept equipment and workspace organized and ready for use
Education
Ordinary National Diploma (OND) in Science Laboratory Technology – The Polytechnic, Ibadan (2026-08)
