Funmilayo Adejuwon

A highly organized, detail-oriented, and customer-focused professional with training in Health Information Management and experience handling confidential information, maintaining accurate records, and delivering quality client support. Skilled in patient registration, data management, documentation, and effective communication, with a strong commitment to professionalism and excellent service delivery. Adept at working collaboratively in fast-paced environments, resolving inquiries efficiently, and building positive relationships with patients, clients, and colleagues.

Eager to contribute my organizational, administrative, and customer service skills to support the goals of a reputable organization in the healthcare or corporate sector.

Health Records Manager - Secretariat Medical Clinic - Agodi, Ibadan, Oyo State

(2026-01 - 2026-10)

National Youth Corp (NYSC) placement

• Maintain accurate, complete, and up-to-date patient medical records. Ensure records are properly filed, stored, retrieved, and updated to support quality patient care.
• Protect patients' personal and medical information by enforcing confidentiality policies, controlling access to records.
• Manage electronic and paper-based health records systems, ensuring that patient information is entered accurately, backed up regularly, and readily available to authorized healthcare providers.

Receptionist - KSSD Hotel & Suite - Ekiti State, Nigeria

(2022-02 - 2023-12)

• Welcomed and checked in guests, providing friendly and professional customer service.
• Handled guest inquiries, requests, and complaints promptly and courteously.
• Managed reservations, bookings, check-ins, and check-outs.
• Answered phone calls and responded to guest emails and enquiries.
• Maintained accurate guest records and handled payments and receipts.

Health Record Technician - Life Line Hospital - Osun State, Nigeria

(2021-06 - 2022-12)

• Serve as the first point of contact for patient inquiries, ensuring a professional and helpful interaction.
• Ensured patient records were properly filed, and stored securely.
• Provided timely access to patient records for healthcare professionals, ensuring confidentiality and accuracy.
• Monitored the movement of patient records, ensuring they were returned to storage and maintaining a tracking log.

Secretary/Customer Service - Valiant Pee NIG. Ltd - Ekiti State, Nigeria

(2019-03 - 2021-12)

• Managed administrative tasks, ensuring smooth operations in a production environment.
• Coordinated production schedules, maintained records, and communicated with suppliers.
• Prepared reports, handled correspondence, and ensured timely documentation.
• Provided support to production team, improving efficiency and meeting targets.
• Answered phone calls, responded to emails, relayed messages and handling customers inquiries.
• Answer inquiries, address concerns, and provide accurate information about products, services, pricing and policies through phone calls.
• Handle customer complaints and resolve issues in a professional and empathetic manner.

HND - Health Information Management - School of Health Information Management University College Hospital Ibadan (2023-01 - 2025-12)

ND - Health Information Management - Osun State College of Health Technology (2015-01 - 2018-12)