Funmise Adefila

To be the best version of myself daily and discovering how to improve everyday

Admin Assistance (Industrial Training) at Goldlink Insurance Company (2011 – 2011)

• Store keeping
• Photocopying and filing of documents, recording of incoming and outgoing mails, Procurement.

Account Opening Officer at Skyebank PLC (2012-06 – 2018-04)

• Reviewing account opening packages for the necessary requirements.
• Inputting customer's details into the system, generating account numbers for customers, activation of SMS and email alert on the account.
• Advice branches with the account number after it has been approved.

Dispute Resolution Officer at Polaris Bank (2018-05 – 2021-01)

• Resolving customer's dispute
• Checking if the transaction failed or was successful on Postilion.
• Logging transactions on Extra-switch or MasterCard platform.
• Refunding customers for failed transactions.

Revenue Operation Officer at Polaris Bank (2021-01 – 2021-03)

• Resolving customer's failed transactions on pay direct portal.
• Preparing report for failed and successful transactions on pay direct portal.

Tech Support at Market Force (2021-11 – 2021-12)

• On-boarding of Sales Agents, fulfilment officers.
• Resolving issues encountered on the app.
• Providing sales and operational reports.

3PL Senior Executive at Omnibiz Retail (2022-01 – 2022-03)

• Managing 3PL partners.
• Preparing bills for logistics (3PL) partners.
• Ensuring timely payment to the logistics partners by following up with Finance department.

Financial Analyst at Page Financials (2022-03 – 2022-10)

• Loan settlement repayment posting.
• Card priming.
• Managing of commercial banks' subsidiary accounts.
• Charge-back, resolving disputes for transactions done with customer's card on electronic channels.
• Preparing Monthly financial reports.

Market Place Operations Executive at Omnibiz Retail (2022-10 – 2023-07)

• On-boarding of distributors.
• Training of distributors on how to use the app(DMS/OMS).
• Relating all tech related issues to tech department.
• Relating all finance related issues to finance department.

Franchise Operation Lead at Omnibiz Retail (2023-07 – 2025-07)

• On-boarding of franchise partners.
• Training of franchise partners on (DMS/OMS).
• Seeing to daily dispatch and dispute resolution.

Revenue Operation Manager at Omnibiz Retail (2025-07 – Present)

• Ensuring daily dispatch of shipments.
• Ensuring 1 ITR monthly for the stock point.
• Ensuring accurate inventory.

Senior Secondary Certificate Examination – Sweet Valley College (2006)

National Diploma in Computer science – Federal Polytechnic Bida (2008-10 – 2010-10)

B.Sc. in Communication Technology – National Open University of Nigeria (2012-08 – 2016-12)

Masters in Information Technology – Miva Open University