Admin Assistance (Industrial Training) at Goldlink Insurance Company (2011 – 2011)
- Store keeping
- Photocopying and filing of documents, recording of incoming and outgoing mails, Procurement.
Account Opening Officer at Skyebank PLC (2012-06 – 2018-04)
- Reviewing account opening packages for the necessary requirements.
- Inputting customer's details into the system, generating account numbers for customers, activation of SMS and email alert on the account.
- Advice branches with the account number after it has been approved.
Dispute Resolution Officer at Polaris Bank (2018-05 – 2021-01)
- Resolving customer's dispute
- Checking if the transaction failed or was successful on Postilion.
- Logging transactions on Extra-switch or MasterCard platform.
- Refunding customers for failed transactions.
Revenue Operation Officer at Polaris Bank (2021-01 – 2021-03)
- Resolving customer's failed transactions on pay direct portal.
- Preparing report for failed and successful transactions on pay direct portal.
Tech Support at Market Force (2021-11 – 2021-12)
- On-boarding of Sales Agents, fulfilment officers.
- Resolving issues encountered on the app.
- Providing sales and operational reports.
3PL Senior Executive at Omnibiz Retail (2022-01 – 2022-03)
- Managing 3PL partners.
- Preparing bills for logistics (3PL) partners.
- Ensuring timely payment to the logistics partners by following up with Finance department.
Financial Analyst at Page Financials (2022-03 – 2022-10)
- Loan settlement repayment posting.
- Card priming.
- Managing of commercial banks' subsidiary accounts.
- Charge-back, resolving disputes for transactions done with customer's card on electronic channels.
- Preparing Monthly financial reports.
Market Place Operations Executive at Omnibiz Retail (2022-10 – 2023-07)
- On-boarding of distributors.
- Training of distributors on how to use the app(DMS/OMS).
- Relating all tech related issues to tech department.
- Relating all finance related issues to finance department.
Franchise Operation Lead at Omnibiz Retail (2023-07 – 2025-07)
- On-boarding of franchise partners.
- Training of franchise partners on (DMS/OMS).
- Seeing to daily dispatch and dispute resolution.
Revenue Operation Manager at Omnibiz Retail (2025-07 – Present)
- Ensuring daily dispatch of shipments.
- Ensuring 1 ITR monthly for the stock point.
- Ensuring accurate inventory.
