Contact Centre Agent | Customer Service | Commercial Banking
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Customer-focused B.Tech. graduate with a Second Class Upper degree and strong verbal and written communication, active listening, interpersonal, and problem-solving skills. Computer literate and comfortable handling enquiries, communicating information clearly, managing multiple responsibilities, and maintaining a calm, professional attitude in fast-paced customer-facing environments. Highly adaptable, quick to learn, and motivated to build a career in commercial banking and contact centre operations.
Bachelor of Technology (B.Tech.) in Construction Technology – Modibbo Adama University of Technology, Yola (2023)
