Customer Service /fx Account Manager
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With over 7 years of experience as a Customer Service Expert, I have maintained an exceedingly functional work environment while delivering exceptional customer service, I have a knack for problem-solving and working well independently.
I have good knowledge of Finacle, workforce (CRM), word processing, spreadsheets and databases, excel, Msword, I work quickly and accurately and pay attention to details. I also have good excellent customer service skills.
Educate clients to understand the concept of Global financial market and generate sales for the company
As a contact Centre person , Handle customer complaints or enquiries via telephone, emails, chats or text messages
completed my Higher National Diploma in lagos, studied computer science.